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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews

244 Reviews of Ed Morse Chevy GMC North - Service Center

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May 25, 2023

They picked up our vehicle for service and returned it. Rex was on top of things, and the transporters were friendly and polite. It was a stressful time here, and they helped us out alot. More

by BIJOERPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

They take fantastic care of me. Pick up vehicle from work, gave me a loaner when they had to keep mine overnight, delivered my car back to me after fixing it. Brandi was great at c More

by lrgoodman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
May 15, 2023

My car problem was not fixed, hours after leaving my AC stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they char More

by JERLYD8115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Brandi Benyo
May 14, 2023

The service manager was a little cranky, it seemed that overall it was very good service. Everything was nice and clean. More

by GREENGOLDSB31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
May 08, 2023

They gave me the best service and courtesy . Service department very helpful and friendly. Happy they cleaned my truck.Thanks everyone More

by hotrod-t@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Service was on time. But the invoice showed a charge for (6) qts of oil and my car only holds (5). Called them on it and they said that's the way everybody does it now. More

by JIMALGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Since the new ownership, the communication between the staff and customers has never been worse. I dropped my car off the night before for a 10am oil change only. I had to call twice for updates on my ser More

by kaylajcook
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
April 26, 2023

They really care about giving the best service to my vehicle. They treat me with courtesy and friendliness. They honor coupons and I am so happy they wash my vehicle for me after the service visit.:) More

by CHERYLZIMANEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Still not resolved. We have brought the car in for the same thing twice and now have to bring it in again. So hard to keep taking time off work and being without a veh More

by sandystrong77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

The service department does a great job on advising me of my Colorado's maintenance and needs. Great job. Appreciate the team! More

by MPTILLIS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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