244 Reviews of Ed Morse Chevy GMC North - Service Center
I wish they would have showed me exactly what they did to check or replace my recall part. I appreciate the car wash they did after my work was complete. check or replace my recall part. I appreciate the car wash they did after my work was complete. More
oil change by appointment took almost 3 hours. car was there a 9;15 for 9;30 appointment did not get done till 12;10 asked them after 2 hours what are you doing to my car.a different service rep sa car was there a 9;15 for 9;30 appointment did not get done till 12;10 asked them after 2 hours what are you doing to my car.a different service rep said its on the hoist More
I've been with Kriegers for years and get the same support and service with Ed Morse as before. Deb Aussenmacker is great and easy to work with. support and service with Ed Morse as before. Deb Aussenmacker is great and easy to work with. More
Alway happy with the service department. They get me right in and keep me updated with their progress. They get me right in and keep me updated with their progress. More
Honestly, I did not catch the names of the two wonderfully polite and patient guys who came to my rescue and charged the battery enough to drive the vehicle to the dealership. One even helped my wonderfully polite and patient guys who came to my rescue and charged the battery enough to drive the vehicle to the dealership. One even helped my son move groceries from the car to my son's truck so he could get me home on a very hot day. More
Everyone was very personable, efficient and informative of my questions. Rex is the best at what he does. of my questions. Rex is the best at what he does. More
Compared to Krieger's, I think it sucks! I'm sure I won't be contacted about this and that's fine. I have no intention of coming back! Overcharged for latest problem with our Encore and keep I'm sure I won't be contacted about this and that's fine. I have no intention of coming back! Overcharged for latest problem with our Encore and keeping our car for two nights was ridiculous! More
Didn't wash vehicle because they said wash was broken but all other vehicles were washed all other vehicles were washed More
I like having a dealership in my area. Easy to get in for service maintenance. Easy to get in for service maintenance. More
My truck ilwas in for service. They called and told me that while on the lift it was determined I needed a new wheel bearing and rear brakes but did not fix because frame of truck They called and told me that while on the lift it was determined I needed a new wheel bearing and rear brakes but did not fix because frame of truck is rusted and weak and it was deemed not safe to be on the road. YET they still completed a 119 dollar oil change. They did not bother to call me BEFORE doing the oil to see if I still wanted it even though they wouldn't fix my truck. I am livid and express that to the service tech and all they could say was 'Sorry'. I had no choice to pay thr bill in order to get my truck back. I will not recommend this place to others. Paying for a oil truck on a truck I can't drive on the road. Common sense would have been to call me before doing the oil change knowing they would not repair my truck. I was denied a refund. More