Back

Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews

244 Reviews of Ed Morse Chevy GMC North - Service Center

Sort by
July 13, 2023

I wish they would have showed me exactly what they did to check or replace my recall part. I appreciate the car wash they did after my work was complete. More

by SHAUNAANDLLOYD
Recommend Dealer
Yes
Employees Worked With
Don’t know who worked on my car
July 12, 2023

oil change by appointment took almost 3 hours. car was there a 9;15 for 9;30 appointment did not get done till 12;10 asked them after 2 hours what are you doing to my car.a different service rep sa More

by MCMAYTAG
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
July 08, 2023

I've been with Kriegers for years and get the same support and service with Ed Morse as before. Deb Aussenmacker is great and easy to work with. More

by MSTORJ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Alway happy with the service department. They get me right in and keep me updated with their progress. More

by GPFREY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Honestly, I did not catch the names of the two wonderfully polite and patient guys who came to my rescue and charged the battery enough to drive the vehicle to the dealership. One even helped my More

by SOUTHPAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
July 01, 2023

Everyone was very personable, efficient and informative of my questions. Rex is the best at what he does. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Compared to Krieger's, I think it sucks! I'm sure I won't be contacted about this and that's fine. I have no intention of coming back! Overcharged for latest problem with our Encore and keep More

by GROSSPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deb Assenmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Didn't wash vehicle because they said wash was broken but all other vehicles were washed More

by PAPADHOV
Workmanship
Recommend Dealer
No
Employees Worked With
James Yarolem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
June 27, 2023

I like having a dealership in my area. Easy to get in for service maintenance. More

by RNCDUNKIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies at service payment desk, car wash person
June 27, 2023

My truck ilwas in for service. They called and told me that while on the lift it was determined I needed a new wheel bearing and rear brakes but did not fix because frame of truck More

by STOPHSGIRL
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Not sure I think it was rex I talked to
...
15
...