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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews

244 Reviews of Ed Morse Chevy GMC North - Service Center

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October 04, 2023

The best dealership around! Always friendly and very helpful. This is the only place I go for service. The mechanic forgot to put my wheellock adapter back in my truck and they More

by TMCJRC94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Oct 06, 2023 -

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 01, 2023

Kyle went above and beyond to help me with my tire claim! After calling multiple dealerships to try to file the claim, it was super helpful to have his expertise and patience to ensure the claim was filed co More

by Lindsayc7754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 04, 2023 -

Ed Morse Chevy GMC North responded

Thank you so much for your review, Lindsay! We really appreciate your business and are so happy that Kyle could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 29, 2023

Service department is helpful. Past experience with sales department was helpful. I like the convenience of local service. More

by BLINDSEY1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 28, 2023

I had to return when I checked tire pressure and found they had not been looked at . Pressure ranged from 27 lbs to 32 . They all shoud have been 35. More

by JRHLUBEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Sep 29, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 22, 2023

Awesome experience as always. Everyone is vey professional. I’m so happy with my car More

by KATHYDIRKS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Ed Morse Chevy GMC North responded

Thank you so much for taking time out of your day to share your experience with everyone, Kathy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 21, 2023

Brandi was very nice, explained everything. The entire visit was quick and easy. Thank you More

by KYSAROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Sep 22, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Brandi was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 18, 2023

Service department was timely and very helpful with my recent visit. Got me in and found the issue and gave me aride home while my truck was in for repairs. Gave me a ride back when truck was ready for pi More

by DHAGEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Sep 20, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet GMC DeWitt (DICB) and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 16, 2023

It is a great dealership. They mean what they say. Awesome workers at this place. More

by NAVMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ed Morse Chevy GMC North responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 12, 2023

Fast, and easy service. Knowledgeable advisors and technicians. I would definitely recommend this service center. More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Casey Smith
Sep 14, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 08, 2023

I am extremely happy that I could walk in with a broken key fob and walk out with a brand new one in the same day! Thank you to Kyle for courteous and professional service today. More

by BESCHECKEL
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Department
Sep 11, 2023 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

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