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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews
Call Service Center (563) 659-3225

244 Reviews of Ed Morse Chevy GMC North - Service Center

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November 28, 2023

Definitely impressed with this service Department, Kyle and James kept me informed throughout my visit. Explained maintenance service needed on my next visit. Top notch service center and recommend them More

by Jyarlome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn , Brandi Benyo
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Nov 29, 2023 -

Ed Morse Chevy GMC North responded

Thanks for the great feedback! We're very happy that Kyle and James were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 18, 2023

I appreciate that they come to my workplace and pick my vehicle up and return it in a timely manner. I also appreciate when there’s any work that needs to be done they call me and discuss it before doing i More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Nov 21, 2023 -

Ed Morse Chevy GMC North responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 16, 2023

Got in super fast, and I hope their solution is the correct one. Very courteous staff. More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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Nov 17, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 03, 2023

I had to wait three hours and wasn't told it would take that long More

by AHSOENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 29, 2023

Had a bad experience on 1 of my appts. this time the service dept and manager stepped up to the plate. I was very happy with the service! More

by MCHENNLG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Oct 31, 2023 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Ed Morse Chevrolet GMC DeWitt. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 28, 2023

It didn’t take long to change my oil and everyone was friendly and helpful. More

by JOANIEGREVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2023

Fast, got it done and out with a minimum fuss, answered any questions or issues I had, will use them again More

by DMTHOMAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 20, 2023

Always fast and courteous. Pat McGlynn is an excellent mechanic. Like getting coupons for services. Nice waiting area. More

by S.ARONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McGlynn, Brandi Benyo
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Oct 20, 2023 -

Ed Morse Chevy GMC North responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Pat does for Ed Morse Chevrolet GMC DeWitt and our customers. Hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 17, 2023

I love the service that they provide and how they meet all of my needs. More

by MARCIAKING41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Ed Morse Chevy GMC North responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 08, 2023

Rex got my car in for service the same day that I called as I appreciated that very much because my boys use this car for school and school activities. More

by MRSTEVENKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Ed Morse Chevy Buick GMC North Team

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