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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
244 Reviews
Call Service Center (563) 659-3225

244 Reviews of Ed Morse Chevy GMC North - Service Center

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December 24, 2023

I thank you for your competence and TLC. AND if i had the money I'd be looking at those high end cars in the showroom!!! More

by IRWINCINDY84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department, Cindy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 22, 2023

Kyle was a huge help in resolving the issues our vehicle was having. Keeping informed and updated. More

by GGDEER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Kyle went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 19, 2023

Great service, timely in getting us in. The waiting area has magazines, TV, and beverages. More

by tameladeter.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 13, 2023

Friendly, professional, knowledgeable service manager leading a top-notch service department. I was very satisfied with the entire experience. More

by KBEAMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
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Dec 14, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 06, 2023

Rex is always amazing at getting me in and helping me when I call! I’ve had many vehicle emergencies and he’s always so helpful. More

by PERRONEHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Ed Morse Chevy GMC North responded

Hannah, thank you for your kind words about Rex and the rest of the team. We're glad to hear that your emergency situations get handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 02, 2023

Very professional and curtious and friendly. Answered any questions that I had. Very clean showroom and facility. More

by SUGARCRK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Report | Print
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 02, 2023

Very clean well organized and nice waiting area. Clean restrooms and friendly staff.Nice dealership . More

by EVERGREENVALLEYFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 30, 2023

Quick friendly service. Same day appointment. Free car wash with oil change. Highly recommend this location. Dewitt iowa More

by markmarkbobark1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Ed Morse Chevy GMC North responded

Thanks for the kind words Mark! We truly appreciate you as a customer and look forward to serving you in the future!

November 29, 2023

Service was very exceptional, Kyle and James were very helpful and accommodating, they also seemed very knowledgeable about any questions I had! More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Brandi Benyo, Steven Whitley, Calieb McKenzie
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Nov 30, 2023 -

Ed Morse Chevy GMC North responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 28, 2023

The employees are very kind and very helpful. They answer all your questions, and make everything very easy. More

by Giddeon
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Brandi Benyo
Report | Print
Nov 29, 2023 -

Ed Morse Chevy GMC North responded

Giddeon, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

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