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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
242 Reviews
Call Service Center (563) 659-3225

242 Reviews of Ed Morse Chevy GMC North - Service Center

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January 29, 2025

Had sensors not working along with tach not working, dropped off vehicle in morning, they brought back to my house early afternoon. did great job! More

by GERALDHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYLE
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Jan 30, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're glad to hear that we could take care of the sensor and tach issues with your vehicle so efficiently. At Ed Morse Chevrolet GMC DeWitt, we strive to provide excellent service and appreciate your recognition. We hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 29, 2025

I had my brakes done here in Feb of 2024 and had them done again Monday Jan. 27, 2025. I asked how much it was going to be and was told just under 500 dollars so I said ok but was a bit miffed about havi More

by COSTELLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand your concerns regarding the cost of your brake service and the lack of a wash after your last two visits. Your feedback is valuable, and we appreciate you bringing it to our attention. We strive to provide accurate estimates and quality service at Ed Morse Chevrolet GMC DeWitt. If you would like to discuss this further, we encourage you to contact us directly. We hope to have the opportunity to better serve you in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 18, 2025

They let me drop off my vehicle early for my 11:00 appointment, they drove me home, in my own car. Work was to take 1 hour. I stopped at 3:45 to pick it up, and it wasn’t done. I’m glad the recall More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We’re glad to hear the recall was completed. I understand your time is valuable, and we appreciate your patience regarding the delay in your vehicle's service. If you have any further concerns or need assistance, please feel free to reach out to us at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2025

Well I hate having an issue with my vehicle but when I do, I look forward to calling the service department knowing I will be taken care of. More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
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Jan 15, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you have confidence in our service department at Ed Morse Chevrolet GMC DeWitt when it comes to addressing any issues with your vehicle. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 11, 2025

Wonderful service, love that they can pick up my vehicle and bring it back to me More

by MILLERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the service at Ed Morse Chevrolet GMC DeWitt (DICB) and appreciated our vehicle pickup and delivery option. We strive to provide a great experience for our customers, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 02, 2025

Clock problem still not fixed. Don’t have the time to get it back in. More

by JMQN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We are disappointed to hear that your clock issue remains unresolved, and that can be frustrating. If you have a moment, please reach out to us at Ed Morse Chevrolet GMC DeWitt so we can discuss this further and find a solution for you. We appreciate your input and look forward to assisting you. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 01, 2025

Great customer service. Work was done well and everything was explained to me afterwards. Thanks so much! More

by MELJEFFLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jan 03, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We genuinely appreciate your feedback about the great customer service and the thorough explanations provided. It was our pleasure to assist you at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 26, 2024

The service team did a great job getting my needs taken care of in a timely fashion. More

by RANDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
Report | Print
Dec 28, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that our service team at Ed Morse Chevrolet GMC DeWitt (DICB) was able to meet your needs in a timely manner. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 21, 2024

Service cost have increased beyond what I thought they would be. For what it cost for service, my vehicle should have been at least washed. More

by mbosmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Ed Morse Chevrolet GMC DeWitt. We understand your concerns regarding the service costs and the expectation for a vehicle wash. Your feedback is important to us as we continuously strive to improve our services. If you have any further questions or need assistance, please don't hesitate to reach out. We hope to serve you better in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2024

The work was completed as expected. I did not wait at the dealer; however, the work was completed prior to my return - the time predicted. More

by JOSTHYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your review! We're glad to hear that the work was completed as expected and within the predicted time frame. Your satisfaction is important to us at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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