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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
380 Reviews

380 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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March 16, 2024

Ed Morse mechanics located the problem and took care of ordering parts to repair the issue. More

by PHILSHEILAMARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input, Phil! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC Team

March 16, 2024

I feel they did not check my brakes on my truck . My brake indicator in my truck Tells me my brake They need replaced. More

by ABEIDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Ed Morse Chevrolet Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

$35 for DEF fluid and you dint even fill it up? Then to tell my wife that if my barrel of DEF is more than 60 days old it is no good you guys do not know what you are talking about. She requested y More

by martinfarmsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Smillie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience, Martin. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

Great service and they stand behind their work. Popcorn is good too! They have my business from now on. More

by SMILLIE378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

March 13, 2024

Every time I have been in for service, it has been great. I was told the cost of repairs before starting. More

by JLEE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

I needed some minor body work done on my Pontiac Solstice and also had a recall that needed to be comp!eted. Pete organized both of them and I'm very happy with the work. Thanks to everybody. More

by DBBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Ed Morse Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

Jake. This Dale's person was great.They didn't have some me d*** the fine a** guy helped me throw all this stuff.I can't complain about anything.They've bee More

by ninny41086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet Buick GMC Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC Team

March 10, 2024

Normally don't have issues with Service Department, but when they rotated the tires on the most recent visit, they did not check the air pressure. One tire was 10 psi less than another. More

by TCARTER1991
Recommend Dealer
Yes
Employees Worked With
Unsure
March 08, 2024

Everyone at this dealership is very customer focused, highly knowledgeable and extremely easy to work with. More

by nnelson610
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

March 08, 2024

The work was done quickly and efficiently and at a lower price than I was quoted elsewhere. Also I want to thank Pete Smillie for his care and professional attitude. More

by DBBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! Pete is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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