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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
379 Reviews
Call Service Center (563) 263-5432

379 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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March 26, 2024

They handled the unscheduled request very smoothly. Provided great service and great communication throughout the process. More

by nnelson610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Ed Morse Chevrolet Buick GMC responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 23, 2024

MC Henderson is the best! He always takes care of us and does the right thing. More

by HAAGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 23, 2024

I wished they had washed my vehicle as I requested, it was not a big problem but the action was requested. More

by PICKERING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback with us. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 23, 2024

The service team is very professional and thorough! I like being able book appointments online. More

by MRRADTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 23, 2024

The service advisor Pete did a fantastic job and is smoother than Michael McDonald's voice! More

by GEDKIN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Pete is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 20, 2024

Service team was quick and thorough, the appointment time was very accommodating with my work schedule, grandson enjoyed the "kids table". More

by THONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted us
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chevrolet Buick GMC Muscatine, we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 20, 2024

Usually great service! I wish they would stop using Chevrolet's pricing on repairs! $85 to replace a license plate bulb and a brake bulb! Ridiculous! More

by jdohrman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 19, 2024

Service team was great to work with me and very accommodating. Even got me a loaner vehicle while mine was being serviced. Would recommend this place to anyone. More

by JPFEIFFER2
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 19, 2024

Liz was great to work with. I appreciate the tech getting me in and out fast, as well as the car wash. I'll be back! More

by hi.there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience working with Liz! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
March 16, 2024

Ed Morse mechanics located the problem and took care of ordering parts to repair the issue. More

by PHILSHEILAMARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input, Phil! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC Team

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