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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
554 Reviews
Call Service Center (563) 263-5432

554 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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October 14, 2022

Had my truck serviced and tires rotated. Plus airfilter change and a truck wash. Thank you More

by sclester2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2022

I had excellent service 2 consecutive days. One was for 4 new tires the next was for an oil change. Everyone I had contact with was helpful, friendly, and professional. More

by joyceschultz9789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2022

Was hard to contact dealer in first place. .voice mail xxxx. Bought new tires and install took way too long More

by bermelrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2022

Service is prompt, but they just can’t seem to get the run flat tire sensors resynced when the tires are rotated. More

by daveamykirkpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

October 12, 2022

The drive to work when dropping off vehicle made this service very easy. The pickup was quick and easy as well. Good work. More

by ajbelcher85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

October 11, 2022

Ed Morse did a great job of communicating with us throughout our service. They made sure we knew when parts were coming and when our truck would be back to new! So appreciate them! More

by LEETRACI11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Franks
Report | Print
Oct 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

October 06, 2022

okay. friendly helpfull kind good work good staff good mechanics good location will do again More

by CLDSAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

September 29, 2022

Was first visit to Ed Morse dealership. Staff was friendly and courteous. Wait was very comfortable. Wait was minimal for services done. More

by betjhagens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2022

Service was great. Had my vehicle done on time. would highly suggest using Ed Morse for Auto needs. More

by STEVEDALY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2022

Great people, great service, always an enjoyable experience. Making an appointment is no problem and work is completed expediently. More

by LREDKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

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