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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
524 Reviews

524 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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January 26, 2025

I checked in for service and after being checked in the representative said I could go to waiting room and they would get the vehicle to the person who was assigned to service my vehicle.. More

by Cplamacd
Service Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Service Center went above and beyond to find the issue with my vehicle and were great about keeping me updated during the process. More

by PKAAHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

A+ rating for my experience. MC Henderson is top notch! The entire team was first in class. Thank you very much! More

by ASHAY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The people on the frontline in the maintenance shop are for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had More

by davesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Scheduled my truck for an oil change/tire rotation. Truck had 3 recalls on it. Had it scheduled at the same time to take care of those. Took it in to have them tell me that they can’t do the repairs fo More

by ADWonders99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Service was good. Areas for improvement: Communication between Service, Transportation and accounts payable. Employees are pleasant to work with. More

by LITTLEJOHNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Robbie was amazing! Got me in and taken care of quickly. Couldn't of asked for beter service More

by BHERLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Service is always quick, friendly and on-point. Rob and Elizabeth are both responsive and knowledgeable to any of my concerns. Delivery is always a plus. More

by GWATERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Work was done on time and completed promptly. Service counter help were attentive and courteous More

by Gnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Routine service call and I was met with positive, pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed More

by jajohnso52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Lipplegoes
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