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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
411 Reviews

411 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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May 17, 2022

Just brought my 21 Silverado in for routine service. 1st time since the dealership changed hands. No courtesy ride offered and no wash offered. Price has gone up dramatically. Now shopping for a new pla More

by MARK_EVERSMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know what his name is
May 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

Mark, thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

May 17, 2022

Everyone was very pleasant and helpful. The appointment was accomplished in the minimum time needed. More

by LINDABERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong, James Smith
May 20, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

May 16, 2022

Good service and very quick. Continue to do great work and service. I travel 1 hour to get this excellent setvice. More

by REDDOG1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Ed Morse Chevy Buick GMC Team

May 14, 2022

The service department isn't as friendly as they used to be, they are much more aloof. I don't think the quality of work has been compromised, but it's so disheartening that people just stopped being frien More

by BR-ROBLES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure nobody gave me a name
May 18, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

May 13, 2022

The service personnel (Rob & James) worked hard to resolve some unforeseen issues; I appreciate their hard work More

by kenike
Recommend Dealer
Yes
Employees Worked With
James Smith
May 18, 2022 -

Ed Morse Chevrolet Buick GMC responded

Hi kenike and thank you for your kind words. We are very happy to hear that Rob and James were so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

May 12, 2022

The service department was great at helping and fixing the car with no appt they worked it in More

by linda.tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
May 17, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

May 12, 2022

Very personable competent service department They discovered a serious tire issue while doing some warranty work. Probably saved me from ending up on the road with a bad tire More

by Jhouseman2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

May 10, 2022

Everyone is always pleasant and attentive at this dealership . Only go here for cars needs More

by theweeksend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
May 13, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

May 07, 2022

Everyone was friendly and my car was done in a timely manner, they communicated what needed repaired on my vehicle oh, they also had a quote on what it was going to cost me out of pocket and what was cov More

by tla_316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong, James Smith
May 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

May 06, 2022

Excellent service. Very friendly and reliable. I always know I’m in good hands when I bring any of our cars in. More

by kstelzner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

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