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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
419 Reviews
Call Service Center (563) 263-5432

419 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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January 06, 2023

Great customer service. Everyone is very friendly and helpful. They take great care to ensure my needs are met. More

by drue.curry
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
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Jan 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

January 06, 2023

I always appreciate their communication with the customer. Their friendliness and customer service. Thanks for the good work. More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Jan 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

December 30, 2022

Scheduling and execution of manufacturer recall on my GMC truck went great! Appreciate the courtesy of everyone involved. More

by holmestwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Report | Print
Jan 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for putting your trust in Ed Morse Chevrolet Buick GMC Muscatine (MICB)! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC Team

December 24, 2022

I had to take my car in for a check-up and oil change on one of the snowy, blowy cold days. I truly didn't want to go. But I was SO happy I did. The Staff was so friendly, happy, and helpful. They finished More

by dlbunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lara was most helpful on my check -out. She's a keeper.
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Dec 30, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

Dec 30, 2022 -

dlbunker responded

Thank you for the great service and the friendly helpful people you have working for you. Hope you can read my review Diane L. Bunker dlbunker@machlink.com

December 23, 2022

Great fast work and Elizabeth is great. But forgot to ask when I signed up online for a $49 oil change the bill was $68.14? Not a big deal, probably the car wash or the multi point inspecti More

by tntmoeller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

December 21, 2022

Rob in the Service Department was able to work me in for an oil change on short notice when I realized I was past due, which I really appreciated. More

by MORSEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in the Service Department
Report | Print
Dec 30, 2022 -

Ed Morse Chevrolet Buick GMC responded

Rob, thank you for sharing this great feedback with us. We feel our service department is what makes Ed Morse Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2022

Charles Wiebel was very knowledgeable and helpful when we selected tires for our truck. Great service! More

by gossetc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this great review! Charles is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2022

Charles paid attention to details with my needs on my Colorado service. They always treat you like family. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

December 13, 2022

Elizabeth is always great to work with and I can count on a service job to be well done! More

by SMWIESKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

December 10, 2022

Took my truck in to get a recall notice taken care of. They said it would be 3 to 4 hours, so I went back in four hours and it was done. The only negative thing, was there was black dirt on the headline More

by GWMIER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don't know her name.
Report | Print
Dec 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

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