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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
419 Reviews
Call Service Center (563) 263-5432

419 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

Sort by
July 26, 2023

Very polite and didn’t even take an hour for oil change and rotate tires More

by BECCA.SHOPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Ed Morse Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

They did very good work, but took two service calls to find what I told them what was wrong. More

by LAMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

I dropped my truck off for service and it was ready when they said it would be. Including a free car wash! More

by JWBOH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

July 18, 2023

Outstanding work each time I have needed repairs done. Always quick service and on time they say it will take More

by BWNBIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
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Jul 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

July 18, 2023

My car had the requested service was done & was returned to my home in a timely fashion. More

by PCHURCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 16, 2023

My experience with Ed Morse was a good one. MC was very helpful in my car buying process. I would recommend checking out Ed Morse if you’re looking to buy a vehicle. More

by linda00480048
Recommend Dealer
Yes
Employees Worked With
MC Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Ed Morse Chevrolet Buick GMC responded

Linda, we cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

July 13, 2023

As always- the Service Department got me n, diagnosed the issue, installed the necessary part and back on the road - all in the agreed time time frame and at the estimated price. Great folks to work with!! More

by DRIVE_FOR_SHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

July 07, 2023

People are kind, efficient, helpful, and the popcorn and car wash are free. Thank you! More

by PLUMGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Daly
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Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

July 07, 2023

The service department is great to work with. Never have any issues with them or their sales employees More

by TMKOLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

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