Back

Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
418 Reviews

418 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

Sort by
October 12, 2023

Very courteous, knowledgeable employees. Work was completed quickly and thoroughly. I was appreciative of the complimentary car wash. Overall price for the same work was much better than ano More

by LBROCKERT49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

October 12, 2023

Service was great! Charles was a big help on the tire sale they having and got me all fixed up on ordering a new set. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review, Kirk! We are very happy to hear that Charles could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 08, 2023

Any questions/concerns were answered with knowledge and documentation which made the answer more credible. More

by JLJHNSTN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet Buick GMC Muscatine special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

Been doing business with this dealer for many years. Miss John Bickford, but now working with Gavin Lippelgoes. Plan to continue with this dealer. More

by BJGJ1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carlson in service
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

October 01, 2023

So very nice and polite. Very fast and do good service to my car. Love the popcorn More

by JOANATERRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Joana. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

October 01, 2023

I really like working with the people at Ed Morse really seem to care about your experience with them! I really like working with Jake he is very knowledgeable about how things work in your new vehicle and More

by egle1958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

I have been a customer for several years. They assisted me in finding a new car. More

by JUDYKAYMAC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

Very friendly and kept me informed about my vehicle and when the parts were delivered and when they could install them More

by CTREIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

It's clean it's a nice dealership people are very nice. The waiting room has popcorn water granola bars great place. More

by BILLPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

To say thank you is not enough, Bill! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Ed Morse Chevrolet Buick GMC Muscatine (MICB) again! Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2023

Good service but this is the second time they failed to fill my windshield washer fluid. Perhaps perfection is too much to expect. More

by SCOUTERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

...
19
...