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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
418 Reviews

418 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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January 09, 2024

The chip retrofit service when well after waiting almost 2 years. However, no one took the time to explain the function of this chip and how it affects my driving. I also suggest that each dealership offer More

by RHOFFERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ed Morse Chevy Buick GMC Team

January 07, 2024

Ed Morse is always very prompt and courteous about scheduling my vehicle for maintenance. They keep me informed all along the way. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 05, 2024

We always have a great experience at Ed Morse. The service department is easy to work with, and accommodating into our schedule. More

by VORWERK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC Team

January 04, 2024

We talked to Brain Wood and he was very good and we will trade there again Just wish we had gotten one with more stuff on it like power latch power seats heated seats and navagation More

by rkbusness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your kind feedback about Brian. Each employee is a valued member of the Ed Morse Chevrolet Buick GMC Muscatine (MICB) team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC Team

December 30, 2023

Quick and speedy service. They diagnose the problem quickly. They started on the vehicle prior to appointment time. The repair was done in a timely manner. Great job Ed Morse More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

December 23, 2023

I appreciated the reminder phone call to schedule appointment. The gal who called was very helpful with scheduling appointment and very friendly. Always friendly service and clean environment. More

by KSGERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Ed Morse Chevrolet Buick GMC Muscatine for your vehicle needs. Sincerely, The Ed Morse Chevy Buick GMC Team

December 22, 2023

The team at Ed Morse in Muscatine are always helpful and willing to listen to you More

by BAYNES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

They are always accommodating when we have a last minute issue. Always explains the issue thoroughly and helps come up with solutions More

by RHONDAAYERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Rhonda. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

December 19, 2023

Everything was Good! would recommend, get all service work done there and probaby purchase our next vehicle there More

by FUZZ50WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Ed Morse Chevy Buick GMC Team

December 16, 2023

I had a very good experience. They were professional and I was treated with courtesy. No problems. More

by DOWNEYBARB
Service Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Ed Morse Chevrolet Buick GMC responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

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