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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
418 Reviews

418 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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February 22, 2024

Rob at Ed Morris Chevy did a great job told me what the p[problem with my Blazer was had the parts ordered and is getting me a Car since mine needs to be Fixed be for driving Very Impressed More

by BCURRY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that Rob was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet Buick GMC Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC Team

February 14, 2024

Charles did a great job, He got the truck in on time and called when it was ready for pick up, he also called when the parts arrived to get me scheduled back in. More

by MCQUILLEN_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with Charles and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

February 08, 2024

Do not ever ever have your vehicle serviced here! Paid over$900 but did fix the problem. They also gave me 3 different prices starting out a $661, then $886, and finally $994 when I came to pick it u More

by JLMCGILL.IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

A really good experience in at Ed Morris. The service work was done quickly and efficient. The staff was very friendly and very knowledgeable. Thank you More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

January 28, 2024

The people are all really nice and they were quick. The coffee was fine. The waiting room was spotless. I can't believe how nice the people are here. More

by THERESA_DAVIS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

To say thank you is not enough, Theresa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Ed Morse Chevrolet Buick GMC Muscatine (MICB) again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 21, 2024

Thank you for your quick service on my Cadillac as I was home before lunch. More

by DEBBIE.MAGRUDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Debbie! Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2024

Pleasant place to do business. Did take a little longer than I expected for an oil change. Probably had something to do with the cold weather and waiting for the oil to drain. And More

by CATHRYN_JEPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for your great review, Cathryn. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

January 17, 2024

Still thinking what to do about the repair on my truck fix it or find a newer model More

by MARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

They were fast and did a good job. Plus it was during a snow storm. More

by DOUGLAS.KOELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Everyone was personable and did their best to take care of us. We will continue to patronize Ed Morse Chevrolet. More

by KNOCKKNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wood
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are so glad we could take care of all of your needs at Ed Morse Chevrolet Buick GMC Muscatine. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Ed Morse Chevy Buick GMC Team

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