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Economy Honda Superstore
Chattanooga, TN
1,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,088 Reviews of Economy Honda Superstore
September 01, 2020
It was a pleasant experience. The wait was not as long as it was originally stated it would be and the new waiting area is extremely nice; I was able to set up a nice work space with my computer and get w as it was originally stated it would be and the new waiting area is extremely nice; I was able to set up a nice work space with my computer and get work done while I was waiting. More
by yolaw94
Employees Worked With
Didn't work with any of the people above. Don't remember the name of the person who greeted me
August 31, 2020
The service started on time and fully met my expectations relative to completion time. Customer rep was friendly and efficient in taking charge of the service needed. Excellent visit. relative to completion time. Customer rep was friendly and efficient in taking charge of the service needed. Excellent visit. More
by Roy Goodman
Employees Worked With
Josh Tudor
August 26, 2020
Went to look at 2 used cars. After taking the day off and scheduling a appt we arrived to drive a car that had what appeared to be puke in between the seats and was nasty. The salesperson was cool and did ev scheduling a appt we arrived to drive a car that had what appeared to be puke in between the seats and was nasty. The salesperson was cool and did everything he could. After posting a google review someone in the internet department started texting my fiance and demanding we remove the review.... I find this highly unprofessional. Had they spent the time looking at the used inventory this would of never happened. The car also vibrated horribly at freeway speeds. This dealership does not even put a price on the window stickers. It is obvious this dealership only cares about quantity of sales instead of quality of the vehicles they sell. We drove to Acura of Chattanooga and ended up purchasing a brand new mdx that day. Not only did Economy honda miss a sale they also had made it to where we will never recommend them to anyone. More
by Jonathan Kilgore
Employees Worked With
Stephen Ward
August 25, 2020
I came in looking for a new 2020 Passport and had previously used one sales person for my previous 5 Honda automobile purchases. This time I worked with Catrelle Henderson who was so much more profe previously used one sales person for my previous 5 Honda automobile purchases. This time I worked with Catrelle Henderson who was so much more professional, courteous and knowledgeable than the previous sales person. I highly recommend Catrelle and Economy Honda - there is absolutely no need to go to Cleveland or to Dalton to purchase your next Honda! More
by Mary
Employees Worked With
Catrelle Henderson
August 18, 2020
Great The service, as always, was quick and the employees were friendly. I enjoy dealing with Honda on all fronts. I highly recommend them. You will not reg The service, as always, was quick and the employees were friendly. I enjoy dealing with Honda on all fronts. I highly recommend them. You will not regret it. More
by Afranklin8142
Employees Worked With
unknown
March 06, 2020
Service dept Nikki did a great job! Very professional and pleasant to work with. Problem was addressed, and diagnosed quickly. Thanks for helping me out on a bu Nikki did a great job! Very professional and pleasant to work with. Problem was addressed, and diagnosed quickly. Thanks for helping me out on a busy Saturday. More
by Br0067
Employees Worked With
Nikki Millhorn
February 19, 2020
Great Experience Charles Neff was wonderful. Never felt pressured. He was very knowledgable and was easy to talk with regarding looking at SUV's . He was great thr Charles Neff was wonderful. Never felt pressured. He was very knowledgable and was easy to talk with regarding looking at SUV's . He was great thru the entire process of looking at SUV's thru the purchasing process. The finance process and purchasing was great also. Brice was great! More
by penningtonsusan543
Employees Worked With
charles Neff, Brice Moll
February 19, 2020
Always professional and respectful I came in for an oil change and they made me aware of my timing belt needing to be replaced sometime soon but respectfully. I waited at the dealer shi I came in for an oil change and they made me aware of my timing belt needing to be replaced sometime soon but respectfully. I waited at the dealer ship no longer than an hour and a half. More
by saraanne015
Employees Worked With
Retchie Lopez
February 14, 2020
It was a great experience. Juanita helped answer all my questions. More importantly, she didn’t try to juggle me in between other customers, and gave me 1x1 attention. Also, Jared, the manager, worked to questions. More importantly, she didn’t try to juggle me in between other customers, and gave me 1x1 attention. Also, Jared, the manager, worked to help keep my payments affordable. Thanks Economy Honda! Love my new car! More
by Njs
Employees Worked With
Juanita Goforth, Jared Haas
February 14, 2020
Professional The service department area is so clean and welcoming, the waiting area is nicely furnished and comfortable. The coffee is hot and the snacks are appr The service department area is so clean and welcoming, the waiting area is nicely furnished and comfortable. The coffee is hot and the snacks are appreciated. The service on my Honda was quick and the service advisor was friendly and informative. I would recommend this dealership to everyone. More
by pastorrob
Employees Worked With
Tyler Gaillot
