Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

EchoPark Automotive Syracuse (Cortland)

Name: EchoPark Automotive Syracuse (Cortland)
Address: 3861 West Rd, Cortland, NY, 13045, US
Telephone: (315) 907-4168
Rating: 4.9

4.9

587 Reviews

3861 West Rd, Cortland, New York 13045

Directions Directions

Sales: (315) 907-4168

Call (315) 907-4168

EchoPark Automotive Syracuse (Cortland)

Cortland, NY

4.9

587 Reviews

Call Dealership (315) 907-4168

View Awards

3861 West Rd

Cortland, NY

13045

Directions

4.9

587 Reviews

Write a Review

View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

View 4 Awards

Filter Reviews by Keyword

buying experience recommend dealer helpful Dylan friendly staff price Will Ryan

By Type

587 Reviews of EchoPark Automotive Syracuse (Cortland)

September 28, 2022

SALES VISIT - USED

I was pleasantly surprised by this car experience. I was greeted cheerfully, helpfully by Dylan. Erica, the Appraiser, was awesome, knowledgeable and enthusiastic about evaluating a special car. Mary I was greeted cheerfully, helpfully by Dylan. Erica, the Appraiser, was awesome, knowledgeable and enthusiastic about evaluating a special car. Mary and the Sanjay came out to look at, admire the car and were very nice. All in all an awesome car selling experience! More

by Car Fan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dylan Luther, Deidra Rosemellia

Report | Print

Oct 08, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Hi, Car Fan we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland)! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!

September 27, 2022

SALES VISIT - USED

Everything was effortless. Trina showed me my new truck and explained the paperwork and warranty information. It was really nice to not feel pressured for the sale. Went fas Trina showed me my new truck and explained the paperwork and warranty information. It was really nice to not feel pressured for the sale. Went fast only about two and a half hours from when I arrived on lot till I left with my new truck. More

by fvbears

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Katrina Hart, Brian Song

Report | Print

September 26, 2022

SALES VISIT - USED

Vitality was very pleasant and helpful. Well informed, no pressure. Would do business with them again. Well informed, no pressure. Would do business with them again. More

by mikemargets

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Vitaliy

Report | Print

Oct 08, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

September 24, 2022

SALES VISIT - USED

Everyone was very helpful and all the cars are extremely clean, well priced, and low mileage. A great place to get a first financed car. clean, well priced, and low mileage. A great place to get a first financed car. More

by Jalongi444

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gregory Cotterill, Ryan Parker

Report | Print

Sep 27, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2022

SALES VISIT - USED

Staff very friendly. Comfortable and stress free environment. Good experience salesman was not pushy .satisfied Comfortable and stress free environment. Good experience salesman was not pushy .satisfied More

by Rbdaisy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ryan Parker

Report | Print

Sep 23, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Rbdaisy, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2022

SALES VISIT - USED

The dealership has a very comfortable and welcoming atmosphere. Dylan and Will are so helpful and considerate. They are great! atmosphere. Dylan and Will are so helpful and considerate. They are great! More

by terrysin50

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William Cascanett, Dylan Luther

Report | Print

Sep 23, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Hi Terrysin50! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

SALES VISIT - USED

Quick and efficient. Friendly enough and easy to work with. Ryan explained the process very well. Friendly enough and easy to work with. Ryan explained the process very well. More

by Rhuyge

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William Cascanett, Katrina Hart, Deidra Rosemellia, Ryan Parker

Report | Print

Sep 23, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Rhuyge, we're happy to hear you had such a positive experience with our team!

September 20, 2022

SALES VISIT - USED

Trina our sales representative was great and provided an excellent car purchasing experience. She was knowledgeable, resourceful and very helpful from beginning to end. Would definitely recommend coming to excellent car purchasing experience. She was knowledgeable, resourceful and very helpful from beginning to end. Would definitely recommend coming to Echo Park Cortland and ask for Trina! More

by nbrown996

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William Cascanett, Katrina Hart

Report | Print

Sep 23, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

September 20, 2022

SALES VISIT - USED

This was the best car experience ever Dylan was very kind and attentive and answered to all my questions! Managers were also very professional and kin. Everything was quick and seamless! I’m very very h kind and attentive and answered to all my questions! Managers were also very professional and kin. Everything was quick and seamless! I’m very very happy!! More

by anakhan122

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Antonio (I’m sorry if not the right name) he did the appraisal on my older car!, Dylan Luther

Report | Print

Sep 23, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Anakhan122, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Syracuse (Cortland).

September 19, 2022

SALES VISIT - USED

Pretty pleasant experience and Dylan was easy to work with and very helpful. Thanks you with and very helpful. Thanks you More

by Jnadge

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dylan Luther

Report | Print

Sep 21, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

EchoPark Automotive Syracuse (Cortland)

EchoPark Automotive Syracuse (Cortland) Awards Awards

587 Reviews of EchoPark Automotive Syracuse (Cortland)

Map and Directions to EchoPark Automotive Syracuse (Cortland)