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EchoPark Automotive Syracuse (Cortland)

Cortland, NY

4.9
587 Reviews

3861 West Rd

Cortland, NY

13045

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587 Reviews of EchoPark Automotive Syracuse (Cortland)

September 09, 2013

Purchasing a vehicle from Sun Auto was easy no pressure from sales staff explained all purchase options would recommend this dealership and sales associate Bill O Gorman to family and friends More

by lmb54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill O Gorman
September 06, 2013

We have purchased many vehicles of the past few years and have never, ever been disappointed with one yet. When ever we may have had a concern it was addressed immediately. I would recommend this dealershi More

by darrenmcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sasso and Todd Caputo
April 19, 2013

Nothing but good things to say about this expierence they were professional, curteous, effient and friendly. Price was with in my range & got a good intrest rate as well. More

by martinm1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
universtiy hospital
December 03, 2012

The BEST experience I have ever had buying a car and I have purchased 6 cars in the last 20 years as I put alot of miles on cars. The salesperson, Steve Schefter, was friendly, patient, explained in deta More

by yvonne.norton.71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schefter
Dec 21, 2012 -

EchoPark Automotive Syracuse (Cortland) responded

Thank you for your response and your vehicle purchase from our used car dealership in Cortland, please feel free to visit our website http://www.usedcarking.com if you need to reach out to us for anything and enjoy the ride :)

September 23, 2012

Purchased a used Cadillac and three times within a two weeks they cleared the service engine light and stated it was an evap code. It was never the evap code. The dealership sold the vehicle which is kn More

by cc9u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cortland Dealership manager, Peter
Oct 04, 2012 -

EchoPark Automotive Syracuse (Cortland) responded

The gentleman who wrote this review fails to mention that as of this time the vehicle he purchased from us has gone 60,000 miles with no mechanical problems. The gentleman who wrote this review fails to mention that he has presented his preposterous claims to several consumer groups and state agencies. They all found his claims to be baseless. I realize that everyone should have the right to complain. We need to be cognizant that just because a person levies a claim it does not mean it is accurate or truthful. This is just such a complaint. This is an individual who believes that the responsibility to repair his car is any ones responsibility but his.

September 02, 2012

Bill was very helpful, patient and showed he had drive and a true passion for working with and for people. He helped me get more for my trade and worked with getting me the best price as possible. More

by nathan.moran.712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill o'gorman
November 09, 2011

I bought a plow for my truck from the service department in Cortland NY. I got the plow home and tried to install it on my vehicle two days later. It turns out I needed to by a solenoid which wasn't that bi More

by Mike South Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
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