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EchoPark Automotive Syracuse (Cortland)

Cortland, NY

4.9
587 Reviews

3861 West Rd

Cortland, NY

13045

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587 Reviews of EchoPark Automotive Syracuse (Cortland)

November 04, 2022

Great service. But, website was not accurate on the vehicles features. The salesman made the purchase easy. More

by Derederekkjsouthard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Luther
Nov 09, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Hi, Derederekkjsouthard we appreciate your honesty, and for giving us a chance to improve by leaving this review.

November 03, 2022

We went in to trade in our 2017 GMC and Dylan got us into a 2020 Kia. The process was super easy and they offered a trade in we couldn’t refuse! More

by trobertson2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Cotterill, Dylan Luther, Deidra Rosemellia
Nov 09, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Let’s stay in touch. Please reach out if you need anything else, we’d love to help.

November 03, 2022

Trina was great. We had fun with the process. The car is clean and staff was friendly! More

by Woodward family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Hart
Nov 09, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

November 03, 2022

Dylan was great the entire time. Answered all my questions, and was really understanding of my concerns. Recommend him to anyone looking to buy a car. More

by teslarich5206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Luther
Nov 09, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

November 01, 2022

This place had great customer service, and Trina was very helpful.highly recommended this dealership. More

by Kaeleighmungovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Hart, Deidra Rosemellia
Nov 02, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

We love playing matchmaker – so glad we could help you find your dream car. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

October 31, 2022

Amazing, courteous, and down to earth! Love the service! I have worked with will before his promotion and he recognized me immediately. He introduced me to Dylan and he was amazing as wel More

by kservoss92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cascanett, Dylan Luther
Nov 02, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Syracuse (Cortland) they made your day.

October 31, 2022

Ryan was super nice and help me with all the proccess i love the car thank you... More

by noerlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parker
Nov 02, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

October 31, 2022

Ryan was super helpful and he even knows picked me up when I couldn’t get a Uber. 10 outta 10 More

by Jessicazhuang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will , Ryan Parker
Nov 02, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Hi, Jessica we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland)! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

October 29, 2022

Found a vehicle online at the cortland location. Financing process was very smooth and easy. Everyone was extremely helpful. Would recommend buying your next vehicle here for sure More

by LoganW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Hart
Nov 01, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

October 29, 2022

Ryan & Will were amazing from the moment I walked in the door to look at a vehicle all the way until I left. And I left with a new SUV!! Cannot recommend these guys or this business more! Thank you again fo More

by Tianaramey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cascanett, Ryan Parker
Nov 01, 2022 -

EchoPark Automotive Syracuse (Cortland) responded

Hi, Tianaramey we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Syracuse (Cortland)!

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