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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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December 08, 2022

Very easy to work with and helpful. Found what I wanted online and worked things out in person. Keith was nice and professional. More

by Fred H
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

EchoPark Automotive Birmingham responded

This review is the gift that keeps on giving! Thank you for telling the world about how we made your day.

December 03, 2022

I bought a car yesterday from Keith and him and the staff were so helpful and patient and sweet and got me into the car I wanted!! I highly recommend using them next time for your vehicle!!! They were fast a More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

EchoPark Automotive Birmingham responded

Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

December 03, 2022

Keith was a great, no pressure, extremely helpful rep. Great experience for our 2nd Echo Park purchase! Would definitely recommend Keith or anyone here at Echo Park to anyone looking for a good, high qu More

by Jimmyc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jimmyc responded

Thanks to all of the great staff!

Dec 06, 2022 -

EchoPark Automotive Birmingham responded

Wishing you and your car all the happiness this holiday season. Signed, your friends at EchoPark.

November 29, 2022

Ramley, Blake, Brianne and Chelsea are top drawer. Class Act and painless buying process. Drove in from out of town. Arrived at 7:30 PM and the purchase was completed by 8:20 PM. Chelsea is a true More

by j stevenson jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramley, Chelsea
Dec 01, 2022 -

EchoPark Automotive Birmingham responded

We’d love to stay on the nice list, so let us know if there’s anything else we can do to help. Happy holidays!

November 19, 2022

Keith made the whole car buying experience easy. Dealership was not pushy and didn’t feel under pressure. The finance department could be a little faster. More

by Yateskell819
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 23, 2022 -

EchoPark Automotive Birmingham responded

Hi, Yateskell819 we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Birmingham!

November 19, 2022

This is by far the best dealership I’ve ever been to! The atmosphere is calm and not filled with gimmicks and balloons. The staff I spoke with were all kind and inviting, and I can’t say enough positive More

by Knightbus64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

November 19, 2022

Keith was wonderful, very helpful and informative. The over all staff was great. I would definitely recommend Keith and EchoPark Auto sales. More

by tenchi720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

EchoPark Automotive Birmingham responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Birmingham they made your day.

November 17, 2022

Mr Keith is the best, excellent service, very patient, very kind and I left a very happy customer at the end of it all. Thank you Mr Keith and see you again for my second car for Mom's!!! More

by Whitehead family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Nov 20, 2022 -

Whitehead family responded

Thank you again, I'm really enjoying my car!!

November 12, 2022

Keith was great! He made buying and choosing a car an easy experience! They even helped entertain my 6 year old granddaughter. Will definitely buy from this dealer ag More

by marcyhill66
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

November 11, 2022

Keith was very helpful and friendly. He made sure I was comfortable through the entire process. More

by martatraywick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

EchoPark Automotive Birmingham responded

So glad you found the right car and right Experience Guide at EchoPark Automotive BIrmingham. We appreciate you telling our future guests about your great experience with us!

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