EchoPark Automotive Baltimore

My experience at Carbix was excellent. Mr. Alston was friendly and worked with my husband ang i very professionly. He explained things to us very well and was very patience with us.We not only got the ca friendly and worked with my husband ang i very professionly. He explained things to us very well and was very patience with us.We not only got the car we wanted, but we got an EXCELLENT deal. More

My Husband & I went to Carbiz in Baltimore, MD on Reisterstown Rd to lease a Used car. We had a specific S.U.V in mind but neither one of us have any credit at all, we do not have Bad Credit, we just Reisterstown Rd to lease a Used car. We had a specific S.U.V in mind but neither one of us have any credit at all, we do not have Bad Credit, we just have No Credit. So even though other places like Carmax, would not give us a chance even though we pay all our bills on time every month, Carbiz seen our Bank statements & seen we do pay our bills & gave us a chance. They worked with us in a VERY Friendly manner, they treated us like Human beings, not just like another Credit number or another Commision. They made us feel very comfortable. I have to give most of the credit to 3 of there employees, Danielle Miller, Brian Schriver & Chris Marino. Each of them were outstanding in many ways. As soon as we got there we were approched and asked if we needed help, so they helped us immediatly.They all asked us how we were, they were friendly, always had a smile, they asked us if we would like something to drink, and got it for us. They did not give up until we drove away in the vehicle that we wanted. We first went there on a Friday but it was kind of late but they asked me if Tuesday (because Monday was a Holiday) was o.k for us. So we made an appointment for Tuesday. Over the weekend Danielle Miller & Brian Schriver kept in touch with My Husband & I via Email & Phone calls, I really like that. That made us feel very Important to them, like we were not just another sale to them. They also sent us Emails with Additional Vehicle Information,those emails were very Informative. For them to take the time to call us personally & send us nice emails wishing us a good holiday weekend & just to check in was very nice, that they took the time to do that on there days off. Like they are still worried about there customers even when they do not have to be.They keep there offices, sales floor & not to metion the Bathrooms, very clean & very well kept. They made me feel like I was with friends, the way they talked to us, paid attention to what we wanted, not just what they wanted or making the biggest sale. The way they treated us & the way they sell cars is the reason I will definatly recommend them to family & friends, & why I will most definatly be buying another car from them. I shopped around a few other places & they have the same vehicles & better ones but with way better prices, by far. There used cars look brand new because they clean them so good, plus they run like new. I am so satisfied with the vehicle they put us in. My Husband & I were really impressed with CARBIZ. I can not emphasize enough how good of work Danielle Miller, Brian Schriver & Chris Marino do. They truely are the best at there field. I dont think I have ever seen 3 such good employees under the same Car dealership. They are truely Unique to there field. I was so impressed with them & the way the run that Car Dealership.my whole experience was a delightful one. I appreciate all they did for us. They worked very hard to help us & we will never forget the help they gave us & how kind they were.Thank you for having Carbiz. More

My experience with Mr. Alston was fantastic. I would highly recommend his service to future customers of Carbiz. Mr.Alston was very informative because of his knowledge I felt comfortable with my decisi highly recommend his service to future customers of Carbiz. Mr.Alston was very informative because of his knowledge I felt comfortable with my decision to purchase a new vehicle More

Outstanding customer service and responsiveness. Danielle provided me all the information I needed in order to make the decision. I was able to walk out the same day and purchase a vehicle suitable for my fa provided me all the information I needed in order to make the decision. I was able to walk out the same day and purchase a vehicle suitable for my family of five. I had visited the dealership in the past three years looking at vehicles but never purchased. Finally in a position to purchase a vehicle and Danielle along with the rest of the Carbiz team made the experience great. More

Great car buying and customer service experience. I was simply amazed at the car prices and the way i was treated by the employee (Miro)who walked me through the car buying process. My Infiniti M35X runs a simply amazed at the car prices and the way i was treated by the employee (Miro)who walked me through the car buying process. My Infiniti M35X runs and looks great, and i sure will be buying my wife's car from Carbiz, and will definitely be working with Miro again. Please visit Carbiz for your next car, and ask for Miro. You won't regret it. More

I liked dealing w/ this company, friendly, team-like atmosphere. Good experience and I recommend to everyone I talk that is in the market for a car! atmosphere. Good experience and I recommend to everyone I talk that is in the market for a car! More

This was my 1st time buying a car, so a friend of mine brought to carbiz.I met with Miro and had the best expereince ever. Miro was very nice and professional. He went above and beyond to make sure I was brought to carbiz.I met with Miro and had the best expereince ever. Miro was very nice and professional. He went above and beyond to make sure I was happy with my purchase, and even after leaving the lot, he still follows up with me to make sure the car is serving me well. Thank you Miro, you are the best. More

I visited Carbiz Auto's twice. Both times I worked with I visited Carbiz Auto's twice. Both times I worked with Fred. When he approached me, I told him I was only looking and not purchasing a car that I visited Carbiz Auto's twice. Both times I worked with Fred. When he approached me, I told him I was only looking and not purchasing a car that day. He was very polite telling me it was ok, and he would still assist me just in case I had any questions. He answered every question I had until I left. I did not go back to Carbiz for 2 months. Again, Fred was there, just as polite, professional, and helpful. I then purchased a car, and he had all my paperwork completed with me driving out the lot two hours later. I have told several people about my experience at Carbiz. I would recommend this dealership because I had never experienced service like I did there, while I was spending a large amount of money. He was not pushy or phony, attempting to make me feel as if I was missing out on something if I did not get a car from there. He was very genuine with his assistance and made me feel like a person, and not like most sales representatives make people feel while attempting to manipulate them. Thank you More

My buying experience one that I won't soon forget. I came in with a vehicle and price in mind and Fred was able to exceed my expectations. I am use to it taking a very long time to process a vehicle purchase in with a vehicle and price in mind and Fred was able to exceed my expectations. I am use to it taking a very long time to process a vehicle purchase, but this was done in record time and I was able to drive off the lot with the vehicle I wanted and at the price I preferred! More

Lyle was more than graciuos patient, professional and very helpful. He took his time and was obliging. Matt I met over the phone on line before meeting in person.He was very through as well, addessed eve very helpful. He took his time and was obliging. Matt I met over the phone on line before meeting in person.He was very through as well, addessed every issue and cocern that I had, to see th deal to fruition. They both went above and beyond expectations. I would do business with either one and Carbiz. Thank you Lyle, matt and Carbiz. More