EchoPark Automotive Baltimore
Baltimore, MD
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2,779 Reviews of EchoPark Automotive Baltimore
I purchased a car from out of star Matt was excelllent , it was my first out of state purchase , and went incredibly smooth. Everything was delivered on time , clean , and the car was e Matt was excelllent , it was my first out of state purchase , and went incredibly smooth. Everything was delivered on time , clean , and the car was exactly as stated. Matt was very clear in his explanation of the process , professional. It was a pleasure to work with him and I would recommend him 100%, and will be a repeat customer. More
Professional yet friendly!!! I purchased my car like a year back and I am happy that I chose Carbiz. They were helpful and friendly throughout the whole process. Dani even stayed I purchased my car like a year back and I am happy that I chose Carbiz. They were helpful and friendly throughout the whole process. Dani even stayed late beyond her working hours so that I can take the car same day itself. Will be back again. More
Awesome customer service!! Let me just say Carbiz gives you outstanding customer service! Matt went through everything step by step to make sure all my expectations were met. I Let me just say Carbiz gives you outstanding customer service! Matt went through everything step by step to make sure all my expectations were met. I could t ask for a better for a great price!! Truly a happy customer!!! More
Very easy no pressure great selection. Everything was made easy. Paperwork, phone calls, shopping pricing. Carbiz was an excellent choice. The selection was great. It was just a matter of Everything was made easy. Paperwork, phone calls, shopping pricing. Carbiz was an excellent choice. The selection was great. It was just a matter of which one I wanted. The prices being haggle free are great. No stress about being out smarted by the sales guy. The numbers were real. More
Great Experience! Great experience purchasing a used car! Have bought five cars from here! Love this business, they are all so friendly and helpful! Will be back again! Great experience purchasing a used car! Have bought five cars from here! Love this business, they are all so friendly and helpful! Will be back again! More
They meet every concern & solve it I went to three dealerships. I showed them the estimate I had received for my car-they beat it. I told them How much I wanted to spend and they showe I went to three dealerships. I showed them the estimate I had received for my car-they beat it. I told them How much I wanted to spend and they showed me several options in that range. I got a used vechile that was clean and comparable to my trade in, with full car fax records of maintenance. I noticed a couple minor scratches and they ordered me touch up paint and sent it to me. I will buy all my cars from them from now on. Everyone from the receptionist to my salesman, Matthew- made me feel like a valued customer. This was the first time I "bought" a car instead of someone "selling" me one. BRAVO More
Bad purchase I purchased a 2010 white escalade a little over 1 year ago, too much money in repairs already (700 paid for and over 1300 needed). I WILL NOT purchase I purchased a 2010 white escalade a little over 1 year ago, too much money in repairs already (700 paid for and over 1300 needed). I WILL NOT purchase another vehicle from this dealer and I WILL discourage anyone from purchasing from your dealership. The service department is on point, I guess they get plenty of practice from the vehicle recidivism rate. More
Fantastic 2011 Saab Purchase Experience Our first time Internet car purchase, and it couldn't have gone better. All of the folks (primarily Matthew) at CarBiz were spot-on with their descri Our first time Internet car purchase, and it couldn't have gone better. All of the folks (primarily Matthew) at CarBiz were spot-on with their description of the car's condition. They drove it before shipment, and determined a seat heater wasn't working so actually credited me the cost of repair! They also paid to replace a tail light bulb when it wasn't working upon delivery. No questions asked either! Car was clean inside and out, all tires had good amount of tread, and car had a recent oil change by CarBiz. Car had to be shipped cross country (MD to CA). It arrived a few days early in perfect condition (through winter storms). Great price as well, compared to the other sites we were considering. I will recommend all looking nationwide for a car to consider CarBiz. More
Great Experience I recently purchased a car from these guys and here is my experience. I had a very specific vehicle in mind and needed to have low miles at a competit I recently purchased a car from these guys and here is my experience. I had a very specific vehicle in mind and needed to have low miles at a competitive price. I have been looking for several weeks and then I found the vehicle at this dealer via cars.com. I reached out online and was immediately contacted by Matt Pollock. Truthfully, I was hesitant to continue the conversation. His response time with consultative approach made this process very seamless. He was not pushy at all and answered all of my questions via e-mail for over a week of back and forth. I finally made the trip out to his dealer about a week later from VA to MD (over 2 hour drive) and purchased the vehicle. They were all very friendly and still not aggressively trying to make a sale while we were there. I even received a follow up call 2 days after the purchase to see how I was liking the vehicle and following up on another item pending from the sale. Needless to say, I had a great experience and I would highly recommend these guys to anyone. Thank you, Carbiz! More
easy transaction Everyone at Carbiz was very professional and on time- sent a guy to pick me up at the train station. I would highly recommend buying from them. Everyone at Carbiz was very professional and on time- sent a guy to pick me up at the train station. I would highly recommend buying from them. More