Eau Claire Ford Lincoln and Quick Lane

Excellant cust. service @ Eau Claire Ford Lincoln Very pleasant clean atmosphere and customer service at it's best...Dennis Ogren made buying a car a car from Eau Claire a pleasant experience. Finan Very pleasant clean atmosphere and customer service at it's best...Dennis Ogren made buying a car a car from Eau Claire a pleasant experience. Finance also went above and beyond trying to get us the lowest percentage rate for financing our new vehicle. More

Friendly, no pressure buying experience Dennis and Adam both went the extra mile to help us replace our car after a rollover accident left us stranded between addresses while we were moving Dennis and Adam both went the extra mile to help us replace our car after a rollover accident left us stranded between addresses while we were moving across the country. They worked hard to deal with our unique situation, and were helpful, friendly and transparent through the whole process. There were none of the typical used car finance games or sales tactics I've had to deal with elsewhere before. Definitely recommend Eau Claire Ford!! More

Shady dealership. Worst service. Rude management. I came to Ford Lincoln Eau Claire wanting to trade in my vehicle for a more practical one. Spent some time with the salesman who was very nice and I came to Ford Lincoln Eau Claire wanting to trade in my vehicle for a more practical one. Spent some time with the salesman who was very nice and helpful. I found a vehicle I wanted and got an estimate for trading in my current car that I was very happy with. They worked hard for me to get financing and soon I had my 2010 Chevy Equinox. 2 days after bringing my car home I noticed the rear passenger door lock was malfunctioning. I called the dealership to repair and they told me to bring it in. The next morning I got there and they told me they couldn't look at it as they had become busy. So they had me bring it back next week. I brought it back in and they looked at it but couldn't figure out the problem and so hey told me to come back AGAIN next week when they had a more experienced tech. Third visit back the following week they looked at it and told me they figured it out and would fix it but they were going to charge me for the service even though it was within the 30 day warranty period. I hassled them and they reluctantly fixed the car and didn't charge me. Of course this left me irritated but glad they fixed it. 2 months and one day after I bought the car the transmission went on it. Was told by and auto repair shop that my front left axle shaft was grinding on my transmission and eventually destroyed it. They told me this was happening since before I bought it and also told me it would cost about 4500 to fix. I called the dealership to see if they would fix it or at least accept some of the costs only to be told that since the vehicle was over 150,000 miles and I hadn't bought a warranty that I bought it as is and they would not accept any responsibility for the issue. The general manager even went as far to say it was offensive of me to suggest they sold me a defective vehicle. So now I'm stuck with an almost 5000 dollar bill for a vehicle I paid 8000 for and I feel like I got scammed and humiliated. Be warned of this dealership. They will treat you so great to get you in the door and help you purchase a vehicle that they know has issues and then do next to nothing after they have your money. I got scammed and taken advantage of and so will you. Avoid this dealership at all costs. More

Denis was a seasoned professional He sold me two cars in one day. I had the could fortune to deal with this true gentleman. He is a straight shooter. The dealership has went over and a He sold me two cars in one day. I had the could fortune to deal with this true gentleman. He is a straight shooter. The dealership has went over and above their end of the bargain More

New Explorer Great dealership. Very clean and helpful. Love my new car!!! It was more than I was looking for and has exceeded all of my expectations! Great dealership. Very clean and helpful. Love my new car!!! It was more than I was looking for and has exceeded all of my expectations! More

My Experience I was long over due for a new vehicle, but I didnt want to trade in my car that I've loved for 8 plus years for just anything. Alec, the sales represe I was long over due for a new vehicle, but I didnt want to trade in my car that I've loved for 8 plus years for just anything. Alec, the sales representative that worked with me, helped me find the car that worked best for me and fit my interests (as picky as I am with cars). The thing I appreciated most about the whole experience was that no one was pushy or made me feel pressured to make a decision. Everyone was genuine and personable. My family and I have also never been Ford people. We've had nothing but Chevy vehicles, so this was very new to us. I am in love with my Ford Fusion and would recommend this place to others. More

Highly satisfied customer! Best car buying experience I have ever had! Customer service skills were top notch I was very impressed! Go see for yourself just how amazing the expe Best car buying experience I have ever had! Customer service skills were top notch I was very impressed! Go see for yourself just how amazing the experience is! More

Drove 3 hours to buy our Transit Connect We found the Transit Connect we were looking for on the internet. We made a phone call to the dealer, Dustin McFadzen, and he gave us all the informat We found the Transit Connect we were looking for on the internet. We made a phone call to the dealer, Dustin McFadzen, and he gave us all the information we needed. He also gave us his contact info so our local bank could work directly with him on the financing. We were able to have everything for the purchase lined up ahead of time. This allowed us to make one trip to Eau Claire to purchase and take delivery of our vehicle, as well as trade in our other vehicle. Martin Salgado met us outside as we arrived and was very friendly. Very nice facility and enjoyed purchasing our Transit Connect from Eau Claire Ford. More

No Pressure Sales Our experience with Alec at Eau Claire Ford was wonderful. He was the first person we met as we pulled into the lot. He had a huge smile and answered Our experience with Alec at Eau Claire Ford was wonderful. He was the first person we met as we pulled into the lot. He had a huge smile and answered some questions before we got out of the car. He found us the perfect car, called us when the price dropped, made sure everything was in great working order, and when a problem was found, he came to Merrill, WI to pick up the new car, left us a loner and drove it back after new tires were put on. We were extremely happy with his no pressure sales, friendly help, and his eagerness to have us leave as happy car owners. More

Excellent Sales Experience We had not purchased a new vehicle in 17 years. Past experiences had been so unpleasant we have been hesitant to buy a new vehicle, but we are glad w We had not purchased a new vehicle in 17 years. Past experiences had been so unpleasant we have been hesitant to buy a new vehicle, but we are glad we stopped in at Eau Claire Ford Lincoln. No high pressure salesman or haggling over price was great. We really appreciated that KD "cut to the chase" and got us the best deal. KD was awesome. He made the entire experience from start to finish really pleasant. KD & your dealership has ensured we will be back when we need another vehicle. More