Took my bronco in cause the tranny seemed to be lagging going up hills..They test drove it twice never put it on a hoist or anything Kevin said there was nothing wrong with it..I was getting ready to leave n Kevin said I had to pay my bill I said bill for what u took my Car on a drive I was charges 105 for a service charge for them driving my car a few miles called Joe and told me nothings free now days the dealership emailed me this bogus number to call to resolve this issue called the number 6 times and left 5 messages nobody ever called back what a joke

We purchased a brand new 2024 Ranger XLT on April 4th and picked up on the 5th. It has been in for servicing for 15 days with no resolution to the sensor issue. We have brought in videos and photos of the problem. The GM, Ben Lindberg, has not been in contact with us at all. My problem here is that as a GM they should work to resolve the problem. There has been more than enough time and in person visits for him to acknowledge the issue and offer some type of solution. Instead there has been 0 follow-up regarding the complaint filed with ford.

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything.

I would highly recommend Eau Claire Ford they went above and beyond to help me with my vehicle.

When I 1st got on the lot, I was approached by a warm and happy smile from Charles Wagener. He answered all my questions and went beyond for my family and I. Every staff member that I met that day welcomed us. Thank you Eau Clair Ford. My kids rated the play area at Eau Claire Ford #1 in Wisconsin. I did purchased the Sequoia and loving it. - DC

Bought a raptor from Joe. Trade in was handled by Matt (sales manager). Finance was completed by Adam. All involved worked cohesively with me to provide an excellent buying experience. Great guys before, during and after the sale! Could not recommend more.