Easterns Automotive Group of Laurel

When I arrived to my appointment I was greeted on time. The salespersons were very helpful and answered all of my questions. When I left the dealership I knew what I had to do in order to purchase another The salespersons were very helpful and answered all of my questions. When I left the dealership I knew what I had to do in order to purchase another vehicle. They didnt leave me wondering what to do. They gave me my credit score and told me how much I would need to put down to purchase another vehicle. More

Hmmmm....where should I start?!?! First off Jason Hmmmm....where should I start?!?! First off Jason Barrow was great! I came in on a Sunday and because of his hard work and dedication I was able t Hmmmm....where should I start?!?! First off Jason Barrow was great! I came in on a Sunday and because of his hard work and dedication I was able to leave the lot that Monday evening with a car that myself and my daughter LOVE!!!!! He understood my situation, he did not give me the run arounds, he was straight to the point, honest and fast. I would def recommend him to my friends and family. THANK YOU SOOOOOO MUCH Jason! Marie More

My overall experience purchasing a vehicle from Easterns of Laurel was a 15 out of 10! A soon as I pulled into the parking, a very enthusiastic sales man named Larry Fields greeted me,and then he introduce of Laurel was a 15 out of 10! A soon as I pulled into the parking, a very enthusiastic sales man named Larry Fields greeted me,and then he introduced myself to his managers Jesus, Chester and Vinny whom made me feel very welcomed. I thought the process would be stressful, but in the other hand, the managers and Larry explained everything to me so clear to the point that I just did a quick test drive, signed all documents and left with a full satisfaction and a fabulous car! I would extremely recommend to my friends and family members! More

Excellent customer service! Knowledgeable staff, broad inventory, as well as a hassle free buying experience. Would recommend Eastern's to anyone in the DC area inventory, as well as a hassle free buying experience. Would recommend Eastern's to anyone in the DC area More

THe atmosphere in the gym was amazing and the customer service was excellent! They worked with me patiently and helped me out knowing I did not have the greatest credit! I will be definitely recopmmending service was excellent! They worked with me patiently and helped me out knowing I did not have the greatest credit! I will be definitely recopmmending everyone to go to Eastern motors! Oh an by the way, I never knew the Eastern Motors jingle but now I sure do since they played it for me lol! Great overall experience! More

I worked with Ricky when purchasing my truck, I think that he is a very great sales person, he worked with me throughout the whole process. I think that he was very kind and thoughtful if anyone is look that he is a very great sales person, he worked with me throughout the whole process. I think that he was very kind and thoughtful if anyone is looking for a car or truck( I will be sure) to refer them directly to Ricky at Easterns since he went above and beyond I feel he is an asset to your company. More

I walked in thinking that I would be leaving with the same vehicle I drove in with but the staff at eastern motors reassured me that I would be leaving with a vehicle that I would be happy with. By the same vehicle I drove in with but the staff at eastern motors reassured me that I would be leaving with a vehicle that I would be happy with. By the end of the experience I was very satisfied with the service and the vehicle. I was even able to keep my old vehicle. The price that I was quoted was in the price range that I can afford, I can honestly say that eastern accommodated me to the best of their ability and I thank you!!!! More

I really enjoyed working with Jason, he was very friendly and he worked very hard to get me in the car that I wanted. I would recommend him to anyone. Jesus also worked hard to get me financed and to get me and he worked very hard to get me in the car that I wanted. I would recommend him to anyone. Jesus also worked hard to get me financed and to get me a price that was affordable for me. This is my second time purchasing a car from the laurel location and i will definitely be back. Everyone was very nice. Thanks Jason! More

The reason why I gave this rating is because of Robert Stephens is a very good sales man and is very aware of good customer service thank you Robert Stephens for my new mini cooper Stephens is a very good sales man and is very aware of good customer service thank you Robert Stephens for my new mini cooper More

My overall experience was superb and the proof is in that fact that I am a repeat customer. When I arrived I was greeted by Leon Smith who was so very courteous, professional, engaging and to be sure fact fi fact that I am a repeat customer. When I arrived I was greeted by Leon Smith who was so very courteous, professional, engaging and to be sure fact finding. He was patient as I knew the type of vehicle I was interested in but not familiar with the brand and what to expect with my purchase. Leon guided me along the process, and surprising the paperwork process was pleasant and smooth. Leon’s follow-up was spot on. He has my complete trust and recommendation that as a sales professional, Leon will make your car buying journey one you will want to spread the word about and repeat again and again. More