Easterns Automotive Group of Laurel

What we received is priceless The service we received from Ricky and Eastern motors was awesome!!! At the beginning it was like Well ok!! But now oh my!!! With all the snow we go The service we received from Ricky and Eastern motors was awesome!!! At the beginning it was like Well ok!! But now oh my!!! With all the snow we got we were able to drive with little worry!! The music is amazing and the navigation in our car has allowed us to go where we've never been!! And and get lost with no worry!! All of it is a keeper!!! Yes I would do this again and refer my friends to Eastern Motors!!! More

Top Notch Without stellar credit I was apprehensive about applying for financing. To say the least, Easterns treated me with the upmost respect and made me feel Without stellar credit I was apprehensive about applying for financing. To say the least, Easterns treated me with the upmost respect and made me feel like my score was a 700. They listened to my needs and showed me quality late model vehicles...not overpriced, high mileage junkers. I was actually surprised of the vehicle I qualified for because I had been turned down at several other dealerships. Ricky was great to work with and for the first time it didn't feel like I was being "sold". I was not pressured or felt stressed about the process. Even after the purchase, they made sure to keep in touch and address any problems or issues I had. I have worked with many car lots, dealerships and finance companies in the past and none of them provided the quality service and professionalism that Ricky and the Eastern's team did. Now that I am on the road to fixing my credit, when I am ready to purchase another vehicle I will stop at only one place. If your looking to buy, go check them out. More

Absolute Professionals I was in the market for a second car. I found the car I purchased at Easterns in Laurel while browsing the internet. When I went to see the car, Ricky I was in the market for a second car. I found the car I purchased at Easterns in Laurel while browsing the internet. When I went to see the car, Ricky Kinemore was the first salesperson I met and was the one who ended up helping me during the entire process. Ricky is a true professional and was very attentive to what I was looking for. He never pressured me or made it seem like this was a "last chance deal". Once I decided to purchase the vehicle, I had the opportunity to work with Vinny for financing. Once again, no pressure, and very professional. The entire process was seamless because of the great work of Ricky and Vinny. They made me feel like a person instead of a sale which was very important to me. I would advise anyone reading this while deciding to purchase from Easterns in Laurel, go ahead and make the move and make sure you ask for Ricky and Vinny. You definitely won't regret it! More

"Mr Calm" I knew exactly what I wanted when I went to Eastern's Automotive Group in Laurel. I had everything needed to buy a car, well almost. I was missing o I knew exactly what I wanted when I went to Eastern's Automotive Group in Laurel. I had everything needed to buy a car, well almost. I was missing one important thing, "good credit". Chester did an excellent job in getting me financed. After waiting a few days for an answer from the bank, I was getting anxious. I missed a call from the bank and then it was phone tag. Finally, I the person answered only to say that she could not complete the last step with me because she was no longer in the office. I worried Chester and Ricky to death, I know I did but they remained cool. The next day Chester was off, so now Vinny gets to takeover the madness. Well finally I was told to come down to the dealership, which was kind of strange to me because I still had not talked to the person from the bank. But I was so excited I went to the dealership check and proof of insurance in hand, I was a little skeptical but more excited. Then here comes Ricky with bad news, they still had not received the green light from the bank. I was livid. I live a long ways from the dealership. I was so mean to Ricky. He admitted that it was his fault. I was still mean. Then Vinny came over I was mean to him too. I was trying to go visit my family my granddaughter and I was all packed luggage in the old car. Ricky was so apologetic. Just a real nice person. I felt so bad afterwards. He never raised his voice or got nasty with me and never showed me "attitude". He kept talking to me just like everything was ok just the epitome of professionalism, his calm calmed me sort of. Well here comes Vinny to save the day. I got my car it is so beautiful. I talked to the lady from the bank and I went home to Virginia and had a good time. Those folks at Eastern's Automotive Group in Laurel is about the business of selling cars. You can go in there with foolishness if you want to, they will still sell you a car lol, and a nice one at that. I really appreciate them. More

Postive/Relax experience Brandon was very helpful with the selection of our car purchase. He explained every line item regarding the terms of the loan as well as being patien Brandon was very helpful with the selection of our car purchase. He explained every line item regarding the terms of the loan as well as being patient with the multiple question that we had. We did not feel pressure in purchasing this car. I will recommend coming to him in he future. More

Friendly, Professional, & Fast! I was in the market to purchase a Cadillac Escalade, and I have to admit the last place I thought I would go was Easterns. However, after my experien I was in the market to purchase a Cadillac Escalade, and I have to admit the last place I thought I would go was Easterns. However, after my experience with the staff and this purchase, I would be happy to return to Easterns for future purchases, as well as recommend them to family and friends. Everyone was very professional and treated me with care. There was no pressure at any time, and I always felt they were trying to make a deal that worked for me. The dealership was clean, including the rest rooms! I am truly happy with the car as well. It is in excellent condition and was very clean. I had a few things I wanted done and they were taken care of with no problem. The financing process was fast - I believe I was done in about 20 minutes! Overall, I'm very pleased with my experience with Easterns and my purchase, and would highly recommend them for a no hassle experience. Great Job! More

funtastic time with henry and chester Had A Hard Time Getting A Car From Any Other Dealership But Henry And Chester From Eastern Really Helped Me With Getting My First Car & I Love It!!! Had A Hard Time Getting A Car From Any Other Dealership But Henry And Chester From Eastern Really Helped Me With Getting My First Car & I Love It!!! More

Great Experience Great experience. To the point service without the salesman script. First time Easterns Motors customer that would definitely recommend to others! T Great experience. To the point service without the salesman script. First time Easterns Motors customer that would definitely recommend to others! Thanks Robert from myself and my family!!! More

Easterns Automotive - Robert Stephens Robert was courteous and direct, he and the Eastern's team made the experience of purchasing a vehicle wonderful, we did not have to spend several hou Robert was courteous and direct, he and the Eastern's team made the experience of purchasing a vehicle wonderful, we did not have to spend several hours at the dealer (like other dealers). More

Excellent service Staff was professional and friendly especially Henry and and Jesus!! Made process easy and very knowledgeable of job. Definitely a blessing, will be Staff was professional and friendly especially Henry and and Jesus!! Made process easy and very knowledgeable of job. Definitely a blessing, will be back again!!! More