Easterns Automotive Group of Laurel
Laurel, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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man of many words Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't there to get friendly. I was there to serve as an objective advisor to my mother who hadn't bought a car in 20 years... it was obvious that they didnt know EVERYTHING about EVERY CAR. And i get that -there are various types of and models -but i also think my knowledge of cars took them aback a couple times. And there was more than one instance where i caught some skirting happening when i asked a question. Other than that they did help my mom out who hadnt had an active credit hx in last decade and refused a cosigner. In the end she got a pretty good used car as close to her terms as possible. More
Buying experiance Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with th Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with the car in less than two hours! Awesome! Robert G. Stephens found exactly the car I wanted and made it available in a reasonable time! Awesome! More
Loving my new car!! My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The cus My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The customer service was excellent!! I will definitely send buyers their way!!! More
Great Guy to Work With ! Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down wi Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down with us and understand what we were looking. After being pressured at many other dealerships, I found at ease when stepping in to Easterns and was reassured by the experience with Kelvin. More
Worth the visit! I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experie I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experience and Dozie for future business!! More
cool place I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should stop by and we did. Saw the car that I wanted although it did not have a GPS, but nevertheless ended leaving with my 2011 335i BMW. Charles and Sean were of great help. Also thank you to Caroline helping in the process of the paper and like my Vanilla scent. More
Great with good customer service!!!!Purchased a Nissan 370Z Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they get to other dealership. Every process was well explained and I had the time to reflect and make some decisions. I was never pressed hard. I certainly will recommend Jeremiah to my colleagues and friends as well as Eastern motors of Laurel!!! Cant remember the name of the manager on duty when I got my car but he was certainly helpful as well as the lady in Finance who did the paper work. Keep it up!!! More
Great deal! We were helped by Robert Stephens. He was very helpful and worked with us to get my husband a great car he likes at a reasonable price. Chester Pink We were helped by Robert Stephens. He was very helpful and worked with us to get my husband a great car he likes at a reasonable price. Chester Pinkney was even able to get him a great APR on the loan. Very happy with the salesmanship, quality, value, and ability to get him in a vehicle he can afford. We wouldn't have attempted to come here for a purchase if it wasn't for the advertisements about "Your job's your credit." Thank you for helping us go from a one car to a two car family. :) More
Not what I expected I went to easterns expecting to have a terrible experience, however when i walked in everyone was very friendly. Also I knew I would be tough case but I went to easterns expecting to have a terrible experience, however when i walked in everyone was very friendly. Also I knew I would be tough case but they treated me as if i was one of their top customers. No judgment! (as you can assume i dont have the best credit). Ricky was very friendly walked me through the process step by step and thoroughly. Although I was not approved for anything they definitely tried as much as they could and explained to me that the process wasnt quite over. Ricky expressed that he will continue to to his best to get me into a car until I give them the word!! Great experience out of all the dealers I've been dealing with. More
Great Experience I recently purchased a SUV from Easterns. I must say I was pleasently surprised during the entire experience. I worked with Henry B. and he was able I recently purchased a SUV from Easterns. I must say I was pleasently surprised during the entire experience. I worked with Henry B. and he was able to work with me and get me in my price range. He did his best to keep me in the sale and said he would let me drive the vehicle that I wanted home that night. I would for sure recommend him to any family member of friend of mine. Thanks again Henry B. and Vinny B! More