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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,721 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,721 reviews

November 15, 2014

man of many words Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't More

by Pixchix17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 14, 2014

Buying experiance Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with th More

by Michael McKnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2014 -

Easterns Automotive Group of Laurel responded

Michael, thank you very much for your five-star review and your kind words. Coley and Robert pride themselves in making the car buying process as smooth and efficient as possible. We are honored that you came to Easterns Automotive Laurel with your car buying needs. We appreciate your business and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts!

November 12, 2014

Loving my new car!! My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The cus More

by Algarvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurent A. White
Nov 13, 2014 -

Easterns Automotive Group of Laurel responded

Algarvin, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Our team will be happy to hear that their great customer service has made another satisfied customer. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.

November 10, 2014

Great Guy to Work With ! Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down wi More

by auston.willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Burston
Nov 12, 2014 -

Easterns Automotive Group of Laurel responded

Auston, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Kelvin is a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new Acura MDX! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions.

September 29, 2014

Worth the visit! I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experie More

by Camille Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dozie nwachuku
Oct 02, 2014 -

Easterns Automotive Group of Laurel responded

Camille, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Dozie is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. I'll be sure to pass along your compliments to him. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

August 12, 2014

cool place I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should More

by abiamby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles J. Anderson, and Sean
July 24, 2014

Great with good customer service!!!!Purchased a Nissan 370Z Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they More

by EElad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Jeremiah and our staff made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

July 14, 2014

Great deal! We were helped by Robert Stephens. He was very helpful and worked with us to get my husband a great car he likes at a reasonable price. Chester Pink More

by Bonnie Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for dropping by to leave this great review, Bonnie! I'm so happy to hear you received top-notch service from our sales team, and I hope that your husband are enjoying his new car! We appreciate your business, and we look forward to serving you both again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff.

June 25, 2014

Not what I expected I went to easterns expecting to have a terrible experience, however when i walked in everyone was very friendly. Also I knew I would be tough case but More

by dbell319
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Jun 30, 2014 -

Easterns Automotive Group of Laurel responded

DBell- We are glad to hear that we were able to go above and beyond your expectations of the dealership. We are sorry to hear that you were not able to find a car, but we can assure you that we will continue on working to do so!

June 05, 2014

Great Experience I recently purchased a SUV from Easterns. I must say I was pleasently surprised during the entire experience. I worked with Henry B. and he was able More

by breedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong
Jun 09, 2014 -

Easterns Automotive Group of Laurel responded

Breedog- Thank you for your kind words and recommendations! We are so glad to hear that Henry and Vinny were able to help you get in the car you wanted, for the price that worked for you!

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