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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

September 29, 2014

Worth the visit! I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experie More

by Camille Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dozie nwachuku
Oct 02, 2014 -

Easterns Automotive Group of Laurel responded

Camille, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Dozie is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. I'll be sure to pass along your compliments to him. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

August 12, 2014

cool place I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should More

by abiamby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles J. Anderson, and Sean
July 24, 2014

Great with good customer service!!!!Purchased a Nissan 370Z Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they More

by EElad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Jeremiah and our staff made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

July 14, 2014

Great deal! We were helped by Robert Stephens. He was very helpful and worked with us to get my husband a great car he likes at a reasonable price. Chester Pink More

by Bonnie Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for dropping by to leave this great review, Bonnie! I'm so happy to hear you received top-notch service from our sales team, and I hope that your husband are enjoying his new car! We appreciate your business, and we look forward to serving you both again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff.

June 25, 2014

Not what I expected I went to easterns expecting to have a terrible experience, however when i walked in everyone was very friendly. Also I knew I would be tough case but More

by dbell319
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Jun 30, 2014 -

Easterns Automotive Group of Laurel responded

DBell- We are glad to hear that we were able to go above and beyond your expectations of the dealership. We are sorry to hear that you were not able to find a car, but we can assure you that we will continue on working to do so!

June 05, 2014

Great Experience I recently purchased a SUV from Easterns. I must say I was pleasently surprised during the entire experience. I worked with Henry B. and he was able More

by breedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong
Jun 09, 2014 -

Easterns Automotive Group of Laurel responded

Breedog- Thank you for your kind words and recommendations! We are so glad to hear that Henry and Vinny were able to help you get in the car you wanted, for the price that worked for you!

May 29, 2014

Cant beat This Service was friendly, kind and professional. I would recommend this dealership to all of those interested in quality service. It was g r e a t. More

by jamesgorham1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Jun 09, 2014 -

Easterns Automotive Group of Laurel responded

James- Thank you for your kind words, enjoy your car!

May 20, 2014

Terrific Service The sale associated was very understanding and experience. He answer all questions. The manager came over several time to ask if I need something. I More

by shaneen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2014 -

Easterns Automotive Group of Laurel responded

Shaneen- We are so glad to hear that you had the best car buying experience with us! Think of us the next time you’re looking for a car.

May 18, 2014

Happy buyer My experience is very terrific, all the questions was answer and all help I needed was offer. I had lost hope in dealerships until yesterday. I will t More

by Pauline's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2014 -

Easterns Automotive Group of Laurel responded

Pauline- Thank you for your kind words, and we appreciate you telling your family and friends! We hope to see you again for your next car buying experience.

May 14, 2014

More Than I Expected! I saw a car online that I was very interested in. I contacted Easterns online and made an appointment to see the car at my nearest dealership. They More

by Bound4Bangkok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong
May 16, 2014 -

Easterns Automotive Group of Laurel responded

Bound4Bangkok- It makes us so happy to hear when customers come in not expecting to buy, and end up leaving with a car! We employ the best dealers who know how to get you in the car you want. Thank you for your kind words, and enjoy your car!

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