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Easterns Automotive Group of Laurel
Laurel, MD
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,717 reviews
November 18, 2014
Robert Stephens, Sales Associate ... ...was extremely pleasant, polite &respectful. went out of his way to accommodate us, & we're very grateful. MrStephens assisted in making carbuying a ...was extremely pleasant, polite &respectful. went out of his way to accommodate us, & we're very grateful. MrStephens assisted in making carbuying a delightful experience. More
by MsMills
November 17, 2014
Friendly and knowledgable We originally went in with a pre approval letter for car financing, as it turned out the company that sent us the letter turns us down so Coley helpe We originally went in with a pre approval letter for car financing, as it turned out the company that sent us the letter turns us down so Coley helped via the finance dept there to find us another finance company who helped us. We were able to leave there with a great car that we were looking for at a good price. Coley did an excellent job with the whole process as I did not think we would be able to get a car that day. We will be looking for a car for my husband next year in Feb to trade in our current car, and will be back at Eastern for help again on getting a car. We hope Coley will be there to help us again. More
by catmommie
November 17, 2014
Used Car dealer Great job knowledgeable about the vehicle and process Followed up to make sure I was happy with the vehicle Answered all of my questions no pres Great job knowledgeable about the vehicle and process Followed up to make sure I was happy with the vehicle Answered all of my questions no pressure to buy More
by Shucobby Dicks
November 15, 2014
It was a nice and great experience with Laurent My visit was to purchase a vehicle but couldn't complete my transaction but the service given by Laurent was very great and will come back again. My visit was to purchase a vehicle but couldn't complete my transaction but the service given by Laurent was very great and will come back again. More
by Rowusu2
November 15, 2014
friendly people Very nice salesman. Went in depressed walked out happy with or without a car. They make your experience great! Great selection in cars. will spread th Very nice salesman. Went in depressed walked out happy with or without a car. They make your experience great! Great selection in cars. will spread the word. More
by stephanie.bowen.58
Employees Worked With
Jesus Santos, Vinny Vannavong
November 15, 2014
great people The courtesy and respect was great. We were greeted as soon as we pulled up and helped immediately. Car or not , I would recommend this place just bec The courtesy and respect was great. We were greeted as soon as we pulled up and helped immediately. Car or not , I would recommend this place just because of the hard working to make customers happy. More
by mslinda97
Employees Worked With
Jesus Santos, Vinny Vannavong
November 15, 2014
man of many words Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't there to get friendly. I was there to serve as an objective advisor to my mother who hadn't bought a car in 20 years... it was obvious that they didnt know EVERYTHING about EVERY CAR. And i get that -there are various types of and models -but i also think my knowledge of cars took them aback a couple times. And there was more than one instance where i caught some skirting happening when i asked a question. Other than that they did help my mom out who hadnt had an active credit hx in last decade and refused a cosigner. In the end she got a pretty good used car as close to her terms as possible. More
by Pixchix17
November 14, 2014
Buying experiance Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with th Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with the car in less than two hours! Awesome! Robert G. Stephens found exactly the car I wanted and made it available in a reasonable time! Awesome! More
by Michael McKnight
November 12, 2014
Loving my new car!! My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The cus My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The customer service was excellent!! I will definitely send buyers their way!!! More
by Algarvin
Employees Worked With
Laurent A. White
November 10, 2014
Great Guy to Work With ! Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down wi Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down with us and understand what we were looking. After being pressured at many other dealerships, I found at ease when stepping in to Easterns and was reassured by the experience with Kelvin. More
by auston.willis
Employees Worked With
Kelvin Burston
