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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

November 21, 2014

Great customer service Coley has a down to earth personality that makes you feel like your problems with finding a car are his problems. He assisted me as much as he could d More

by Brittany Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Brittany, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received from Coley during your recent visit. Please don't hesitate to contact us if you have any further questions or needs.

November 20, 2014

To Purchase Preowned Vehichle. It was an exciting experience. The service was great and l really liked the way the sales consultant helped me to get a car l needed. More

by lynnette.johnson.7549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos,Laurent White , Brandon Earle., Jesus Santos
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Lynnette, thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congrats on your new car! We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.

November 20, 2014

I give them 10 stars Came in with my husband after being turned down by so many dealerships. He desperately needed a car that would get him through the snow. We came in ex More

by Jroqueparada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Nov 24, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Ricky, Chester and Jesus as well. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

November 19, 2014

Customer service I came there to buy a car and was treated very professionally by your sales agent, Dozie. Even though I have not made up my mind what car and budget, More

by Uzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 19, 2014

Great Service Mr. Burston is notan ordinanry salesmen he made me feel very secure and comfortable with my decisions regaurding the car I was interested in. He wasn' More

by E.TJett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Burston
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thanks so much for the nice review! Kelvin is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. Congrats on your new car! We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you!

November 18, 2014

exceptional customer service Worked with Nnadozie. He was extremely helpful and very knowledgeable. Even tho I wasn't ready to purchase, he put me at ease. I'll be coming back soo More

by bomsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this great feedback, Bomsy! It's wonderful to know that Nnadozie provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

November 18, 2014

exceptional customer service Excellent is the name. Nnadozie is a competent salesman. I have worked with him at several other dealerships and you always get exceptional customer s More

by babfat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! I'm happy to hear that Nnadozie has consistently provided you with the exceptional customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials.

November 18, 2014

Awesome Nnadozie is a extremely friendly and very knowledgeable. He gave me great advice about different vehicles. I haven't made a purchase yet but when I do More

by crissy2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this review, Crissy! It is reassuring to know that Nnadozie provided you helpful and knowledgeable service. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership with positive experience. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.

November 18, 2014

customer service The young man really worked hard to get me the car that I liked. Great job! He was very polite, and have good product knowledge. Thanks very much for More

by ogechi okoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Ogechi, congratulations on your new car! Thank you for taking the time to write about your experience. It is great to know that our staff was able to provide you with the helpful and knowledgeable service that Easterns Automotive Laurel is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers.

November 18, 2014

The Salesman was Outstanding! I worked with Nnadozie Neachukwu and had one of the best experiences ever! He was very knowledgable and patient. He answered every question and took More

by Sharonflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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