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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

December 20, 2014

Pleasant 1st Time Pre-owned Car Buying Experience Recently I found myself in a situation where I needed another reliable vehicle. My 9.5 year old Subaru Outback needed an expensive repair and I just c More

by subaru_lady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aricia Pacheco, Jesus Santos
Dec 23, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new 2011 Outback! It's delightful to know that Jason and Aricia made your car-buying experience a pleasant one. I'll be sure to pass along your compliments to them. We appreciate your recommendation, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

December 18, 2014

Outstanding and Professional!! A word minimu doesn't allowed to give a through of my experience at a superb, professional, courteous Company! Ricky and Jesus are very awesomeness!!! More

by Pjboy2382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Dec 19, 2014 -

Easterns Automotive Group of Laurel responded

I sincerely thank you for going out of your way to write this review about our dealership. Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. I’ll be sure to pass along your kind remarks to Ricky and Jesus as well. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

December 13, 2014

Kelvin's review Kelvin was very helpful. He made sure everything was good even after we left.Very friendly and I appreciate everything he did for us. I recommend him More

by kblye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for this great review! We make sure that all of our employees are friendly and helpful, and I am happy to hear that Kelvin was able to show you that. Congratulations on your new car! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.

December 08, 2014

Awesome Sales and customer service I am expectionally pleased with Mr. Coley Mearite customer service skills, his down to earth and personable nature. He is awesome and made the whole p More

by Khadinew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this review, Khadinew. We really appreciate you leaving us your input. We are very pleased to hear that Coley could make your car shopping experience a memorable and a superb one. Thanks for the recommendation! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon!

December 04, 2014

Excellent customer service I am very pleased with the type of customer service I received from Eastern motors. Everyone from the sales guys to the administrator was curtious and More

by Jwalls05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Dec 08, 2014 -

Easterns Automotive Group of Laurel responded

It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. I hope that you are enjoying your new car! Thank you for your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

December 04, 2014

The best sales consultant My name is Jenni Hazzard i purchased a BMW from Dozie Nwachukwu, Mr. Nwachukwu is a professional Sales Consultant i will surely recommend people to bu More

by msjani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2014 -

Easterns Automotive Group of Laurel responded

Jenni, thank you for taking the time to write such a great review! Dozie is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.

December 03, 2014

100% PLEASED!!!!! Just change the name of this dealership to Coley's Motors!!!!!! He made the process painless and was more honest and helpful than any other salesperso More

by deannacherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Coley made your car-buying experience a painless and enjoyable one. We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

December 02, 2014

Awesome, friendly, and professional service! The staff at Eastern Motors were extremely friendly and professional. They all worked very hard to get me into the vehicle that I desired. They were h More

by kimkay929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Johnson
Dec 04, 2014 -

Easterns Automotive Group of Laurel responded

Kimkay, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Tony and Laurent are an asset to our team and will be very happy to hear your kind words as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.

November 29, 2014

"Patience is a Virtue" If anyone is interested in purchasing a vehicle, stop by Easterns and ask for Coley. He was honest, friendly, and knowledgeable. There was no pressure More

by David DuBose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

Easterns Automotive Group of Laurel responded

David, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Coley is a valuable member of our team and will be pleased to hear about your positive experience as well. We appreciate the recommendation, and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions.

November 27, 2014

Outstanding Service I received excellent service during my recent visit to Eastern motors. The staff were friendly and worked with me to assure that I was happy with my p More

by Saxlady730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Dec 02, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that our team provided you with a friendly and pleasant car-buying experience. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

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