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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

April 08, 2015

Jeep Purchase Nice experience I would recommend this dealership to all my friends. The service was fast and friendly. The staff was personable. The ladies room wa More

by Venise7269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Danny
Apr 09, 2015 -

Easterns Automotive Group of Laurel responded

We appreciate you taking the time to provide us with your positive feedback. We plan to continue giving fast and friendly service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you.

April 05, 2015

An Exceptional Easter Experience at Easterns!! Having owned 6 previous cars each bought with a dealership experience that left a bad taste in the mouth, I walked into Easterns Automotive Group at 9 More

by ThePoolZod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Apr 06, 2015 -

Easterns Automotive Group of Laurel responded

Gabriel, I really appreciate you taking time to write this nice feedback about our dealership. We are sincerely pleased to know that Jason, Danny and the rest of our team's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand.

March 28, 2015

great Thanks Mr. Norwood..appreciate you helping us . I walked in not knowing what to expect but you help make it all possible. I waited 8 yrs to get anothe More

by toyab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Mar 30, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for your outstanding review, Toyab! I'm very happy to hear that Norwood was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Congratulations on your new car! Please let us know if there's anything else we can do for you.

March 25, 2015

I'm a happy customer at Easterns Automotive Group of laurel! To my friend and family come to Easterns Automotive Group Of Laurel Md, to buy a vehicle!! Sale man's very friendly and very helpful! More

by leroy.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong
Mar 26, 2015 -

Easterns Automotive Group of Laurel responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that we were able to provide you with helpful and friendly service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Easterns Automotive Laurel; we look forward to working with you, your family, and your friends in the future.

March 24, 2015

Awesome Jonathan was better than any sales person I have ever had dealt with in the past. I would highly recommend him to anyone looking for a car. More

by bajackson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the ladies in the office extremely nice , Jesus Santos, Jonathan De La Espada
Mar 25, 2015 -

Easterns Automotive Group of Laurel responded

Were thrilled to hear that Jonathan provided you with one of the best dealer experiences you've ever had! Thank you for the recommendations. If there is anything else we can do for you just give us a call!

March 23, 2015

Extremely pleased and appreciative. I am extremely pleased with the professionalism that my sales guy, Thaung has at the Easterns in Laurel, MD. He was very helpful and knowledgeable an More

by 2senuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Mar 24, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write about your experience. It is magnificent to know that Thaung was able to provide you with the helpful and knowledgeable service that Easterns Automotive Laurel is known for. Please feel free to call or stop by if there is anything else we can do to help you.

March 23, 2015

Excellent service My experience here was top notch mr. Norwood was very professional he didn't try to force a car on me he let me make my decision which I really liked More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2015 -

Easterns Automotive Group of Laurel responded

Rod, Easterns Automotive Laurel thanks you for taking the time to submit this amazing feedback. Mr. Norwood works hard at maintaining top notch customer service and he will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again!

March 19, 2015

DO NOT PURCHASE FROM THESE PEOPLE DO NOT purchase a vehicle from these people. I was told my vehicles tire was low due to sitting still, and naive me believed them. I did not notice un More

by Darius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Santos, Vinny Vannavong, Ricky Kinemore
March 16, 2015

Thang Tung Very nice salesman. Attentive and ensured that I was comfortable. Danny at the finance office was really nice as well. Great experience!! I would re More

by Tonya1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung/Danny
Mar 18, 2015 -

Easterns Automotive Group of Laurel responded

Tonya, thanks so much for the nice review! Danny and the rest of the staff are key components of our team here at Easterns Automotive Laurel and they will be very happy to hear about your great experience. We set high expectations for ourselves and the fact that we met yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all!

March 01, 2015

Norwood Dennis I walked into Eastern motors in Laurel yesterday to see if i could possibly be financed for a car I was not expecting to walk out with one. Norwood De More

by Scott Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norwood Dennis
Mar 04, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for the feedback, Scott! Dennis is a valuable staff member and he will enjoy your kind words. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Thank you for the recommendations. We look forward to working with you, your family, and your friends in the future.

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