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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,702 Reviews

3,702 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 31, 2025

My purchase experience was seamless for the most part. As a buyer you have to educate yourself on the process, otherwise im pretty sure there's a finance manager....that will take advantage of you. My ser More

by Matrix1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
August 30, 2025

I was very satisfied with Ricky and his team took care of my 2023 charger hellcat redeye. He made your guy in and out highly recommend him at his crew to anybody. More

by Fbaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Jordanny has a lot of knowledge of his job and is an EXCELLENT advisor ‼️ I’ll recommend him with my eyes closed‼️ More

by aponte.ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordanny
August 14, 2025

Sammy is also straight forward. Very understanding and respectful. Works with you in any way possible. More

by Chasgonzalez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 15, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad to hear that Sammy was straightforward, understanding, and respectful during your visit at Eastchester Chrysler Jeep Dodge Ram. Thank you for sharing your feedback with us!

August 13, 2025

Anthony was very helpful and explained to me what I needed to replace on my jeep, broke the details on what was wrong, the mechanic replaced the wrong doing and as Anthony mentioned to me that it would More

by jflopez320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

We're thrilled Anthony took such good care of you and your Jeep! Thank you from all of us at Eastchester Chrysler Jeep Dodge Ram for giving him and our service team a shoutout!

August 09, 2025

It was good as far as Rick but the rest was a little hassle because they broke my trimming on the passenger side… More

by aocasio71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear about the issue with your vehicle's trimming. While it's great that Rick provided good service, we certainly aim for a seamless experience overall and apologize for any inconvenience caused. Please feel free to reach out so we can address this matter directly and find a suitable solution. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

August 04, 2025

The welcome at the service center is very attractive. Ricky and the manager Jose, are well on point with the customer. I have had a better experience in the past, since I have coming back for service. T More

by oriveratransport06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno and Jose
Aug 04, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It's great to hear that Ricky and Jose have been attentive, but we understand you're hoping for an improved experience overall. We appreciate your loyalty and are committed to making each visit better than the last. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at CustomerCare@EastCJD.com."b

August 02, 2025

Recently visit to Eastchester Chrysler Jeep Dodge Ram, and once again, Ricky went above and beyond! From the moment I arrived, he was welcoming, professional, and completely on top of things. He got me in More

by jerry.yok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ricky Beleno
Aug 05, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

Jerry, this review just made our day! We will be sure to share this with Ricky and the team. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!

July 23, 2025

I brought my 2025 Dodge Durango in for paint damage to front fender, Juan was able to get my car fixed looking brand new. The customer service level was amazing and updates on my vehicle progress were gre More

by osanchez1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan from the body department
Aug 13, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're thrilled to hear Juan and the team took great care of your 2025 Dodge Durango. Our Eastchester Chrysler Jeep Dodge Ram team truly appreciates your support!

July 14, 2025

My service manager Jose Gomez was very professional, answered all my questions and any concerns that I had. He made my experience very easy getting in and out. More

by Christopher Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Eastchester Chrysler Jeep Dodge Ram responded

We are grateful for your positive feedback, Christopher! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and highlighting Jose's great work!

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