Eastchester Chrysler Jeep Dodge Ram

Jason Moreto was excellent! I was shopping around for a new truck and just by chance, I heard an advertisement for this dealership on the radio. I postponed shopping for a truck because dealerships were p new truck and just by chance, I heard an advertisement for this dealership on the radio. I postponed shopping for a truck because dealerships were playing games against each other and I did not want to be bothered. But not this dealership, they were very honest and were able to make the numbers happen for us. Jason arranged for all this to happen and if it wasn't for him I would not have gotten the truck the way we wanted it to be. Everything he mentioned about the price and how the truck would look was true! There were no hidden costs or buts....w/ Jason! I appreciate his "top customer service" and would recommend this dealership. I will definetly refer Jason to others! Thank you again! More

Robert La Rosa was a friendly, sales person. He showed me the cars that were best suited for my needs,he did not waste my time showing me things i did not need, he is straight to the point. He had a good sen the cars that were best suited for my needs,he did not waste my time showing me things i did not need, he is straight to the point. He had a good sense of humor, kept my family and I interested in the sale, gave us all the information needed. I would definitely recommend him. More

It was a pleasure doing business with Eastchester to buy my new Jeep Wrangler Unlimited Rubicon! I've purchased several new vehicles in various states & I try to be as thorough as possible in any major pur my new Jeep Wrangler Unlimited Rubicon! I've purchased several new vehicles in various states & I try to be as thorough as possible in any major purchase. My salesman, Peter Lewis, was accommodating throughout the entire process (I've been told by others that I can be a tough customer at times) . . . Peter facilitated a smooth transaction & the management guys, Javier Sierra & Rafael Castro, were extremely helpful finalizing the deal. I give them 5/5 in everything except "overall experience" b/c I felt like the process took a long time . . . which may not be fair, I'm not a very patient guy. I would definitely do business with Eastchester again & I highly recommend you ask for PETER LEWIS to help you if you're in the market for a Jeep, Chrysler, or Dodge vehicle!!! More

I would like to commend Service Advisor Lori Constantino for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, knowledgeable and made for a calming experience in a potentially stressful situation. Lori made sure that my loaner vehicle was delivered to me and made sure I was informed by the technician of how my problem was resolved. Lori is an asset to the service department and should be commended by the Dealership for her work in serving the public. Thanks, Lori, for all of your help! Please deliver this review to Lori. As for the repairs themselves, well, we shall see, given that this was the second time I returned for the same problem. More

AVOID THIS PLACE. I HAVE PURCHASED MANY AUTOS BUT HAVE N-E-V-E-R HAD AS MISERABLE EXPERIENCE AS THE ONE PROVIDED BY EASTCHESTER. MY TEST DRIVE INVOLVED ENDLESS PAPERWORK BOTH BEFORE AND AFTER THE BRIEF D N-E-V-E-R HAD AS MISERABLE EXPERIENCE AS THE ONE PROVIDED BY EASTCHESTER. MY TEST DRIVE INVOLVED ENDLESS PAPERWORK BOTH BEFORE AND AFTER THE BRIEF DRIVE ON NARROW SLUMMY STREETS. THE DRIVE WAS INTERRUPTED BY TRUCKS STOPPING US CONSTANTLY. WHY? THE SALESMAN WOULDN'T PUT PLATES ON THE CAR(!) WHICH WOULD HAVE MADE HIGHWAY TRAVEL POSSIBLE! SINCE THIS CAR IS DIFFICULT TO FIND, I HAD TO DEAL WITH THEM AND THIS SET UP THE DAY OF PURCHASE. A NIGHTMARE. AGAIN ENDLESS DELAYS AND ENORMOUS PAPERWORK. MY SALESMAN WOULD DISAPPEAR LEAVING US WAITING AT HIS DESK - WITH NO EXPLANATION. THE SHOWROOM IS UNDER AIR CONDITIONED AND THE LATIN MUSIC WAS SO OFFENSIVELY LOUD THAT EVEN THE STAFF COULD NOT CONTINUE THEIR PHONE CALLS! AS I FINALLY PREPARED TO DRIVE AWAY, I NOTICED THAT THE TIRE PRESSURE ALERT WAS ON AS IT WAS THE FIRST TIME I SAW THE CAR. THE DEALERSHIP LIED ABOUT THIS CLAIMING THAT THE HEAT WAS RESPONSIBLE EVEN THOUGH ONLY ONE TIRE WAS INVOLVED. WHEN I GOT TO MY MECHANIC WE FOUND THREE NAILS IN THAT TIRE! SINCE THIS PROVED THAT THE PLACE WAS AS DISHONEST AS IT WAS INCOMPETENT I KNEW I COULDN'T TRUST THAT THEY USED THE CORRECT OIL SO I HAD MY OWN OIL CHANGED. AVOID THIS PLACE. More

Mr. LaRosa did a fantastic job getting me exactly what I wanted at a price a could afford. He was an absolute straight shooter and did all he could to make sure I was happy and satisfied with the bottom lin wanted at a price a could afford. He was an absolute straight shooter and did all he could to make sure I was happy and satisfied with the bottom line. I think this was the best hassle free purchase I've made so far and it was all do Mr. LaRosa and his great coustomer service skills. I would recommend Mr. LaRosa to any one I knew who was looking to purchase a vehicle. More

john was so great to help fix my problems thanks so much for making my vehicle look and ride like new had problems with the brakes windshield fluid resivoir detailing the car inside and outside thanks to hi for making my vehicle look and ride like new had problems with the brakes windshield fluid resivoir detailing the car inside and outside thanks to him i am very happy and a thanks to larry the service manager More

Went into this dealership to assess value of my trade in and started a discussion with James about a new Durango to replace my 05 Cherokee. James was stellar as a salesman. Felt more like I was talking to m and started a discussion with James about a new Durango to replace my 05 Cherokee. James was stellar as a salesman. Felt more like I was talking to my friend that worked at a dealership trying to get me every discounts possible for his friend. Was hesitant to pull the trigger thinking that if I did some more shopping and visited a few more dealerships I'd hear different and better prices. Went to every Jeep dealer in Brooklyn, a few in Westchester county, 2 on long Island and found only one that was honest but overpriced and all the others were descriptive of what a 1970's car salesman was in the eyes of the consumer.....(as underhanded as a rock at the bottom of the ocean. Almost a month later I returned ready to make a deal and didn't get exact # in did the first time and James wasn't there but spoke with Israel by phone and he worked it out with me......patiently for 5 hours trying to get my # and the exact car I wanted. Finally at 4:30 I had a deal and a better truck than the original dollar amount Iset out to get for almost the same price. The extra $37 dollars a month for the features were well worth it. I've recommended 3 friends to this dealership and highly recommend you do all of your research and get a feel for other dealers and k ow exactly what you want before you set foot into a dealership.... or you could go to Eastchester and be absolutely blown away by them doing all of that for you. James and Isreal were exceptional and extremely informative as well as patient accommodating. I'm loving my 2011 Durango. You should get one!!!! More

I was turning in my leased '08 Jeep Liberty in the hopes of leasing either the new Jeep Sahara or '11 Liberty. My husband and I went on truecar.com to find the best deals. Eastchester Jeep came up for bot of leasing either the new Jeep Sahara or '11 Liberty. My husband and I went on truecar.com to find the best deals. Eastchester Jeep came up for both trucks as well as other possibilities. By chance, our salesman was Robert Larosa, and we couldn't have been happier with his service. He was friendly, knowledgeable, generous with his time, and, most importantly, FAIR. We would ABSOLUTELY go back if (1) we need another Jeep, Chrysler, or Dodge, or (2) we're turning in this lease for an update. One point: we did not get, as is usually the case, the EXACT price we saw on truecar.com. But we did receive a VERY fair price after negotiating. More

I went to Eastchester Jeep because, I just bought a new Jeep from another dealership and I was having issues installing the soft top. While trying to figure this out, storm clouds had come in the area and Jeep from another dealership and I was having issues installing the soft top. While trying to figure this out, storm clouds had come in the area and the skies were about to open up. As soon as I pulled into the lot and explained my story, the rain started coming. These guys were GREAT, they got my Jeep into the garage and started working in it immediately. I didn't muy my truck form there and they didn't have to assist me but they were more than accommodating and I highly recommend this dealership and will be bring my truck there for service in the future. Thanks Robert, Bobby and Javier, you guys were awesome and great personalities as well. I strongly suggest if you are going to by a jeep go see any of these guys, they will have you laughing and work with you. Cheers More