Eastchester Chrysler Jeep Dodge Ram

From the moment I walked in the door to when I drove off in my new 2012 Durango, the staff at Eastchester Chrysler Jeep Dodge were attentive, caring and went out of their way to help me find the right vehic in my new 2012 Durango, the staff at Eastchester Chrysler Jeep Dodge were attentive, caring and went out of their way to help me find the right vehicle for the right price. Jimmy helped me find the right vehicle with just the right options, even after looking into numerous vehicles. His knowledge of cars is unparalleled. Javier made sure that the vehicle was in my budget and help me secure the perfect loan for my situation. All in all I will definitely send all my family and friends to Eastchester Chrysler Jeep Dodge if they're in the market. Thanks guys! More

After a bad experience at another dealer (they sold us a vehicle with a bad engine and we had to return the car) we were wary of purchasing another. Until we met Jimmy at Eastchester! His non-nonsense yet vehicle with a bad engine and we had to return the car) we were wary of purchasing another. Until we met Jimmy at Eastchester! His non-nonsense yet friendly personality put us immediately at ease. He helped us make a great deal on a Certified Jeep and was extra patient as we worked with the finance company to close out the old loan and apply the fininacing to this vehicle. He knew we had a bad a taste in our mouths after our previous purchase so he made sure we were taken care of and happy throughout this deal. We can not tell you how much we appreciated dealing with him!!! More

My husband and I just purchased a Dodge Caravan minivan My husband and I just purchased a Dodge Caravan minivan from Mr. Robert LaRosa who was a delight to work with. He was professional and courteous th My husband and I just purchased a Dodge Caravan minivan from Mr. Robert LaRosa who was a delight to work with. He was professional and courteous throughout the transaction and was able to provide us with a vehicle that met all of our specifications. We intend to recommend Mr. LaRosa and Eastchester Dodge to any of our friends who may be in the market for a new automobile. More

Mike was great! They say that one of the most nerve racking times for a consumer is when they buy a house and second when they buy a car. Mike cut that tension by half right off the bat with his frien racking times for a consumer is when they buy a house and second when they buy a car. Mike cut that tension by half right off the bat with his friendliness, humor and frankness. Needless to say, I walked away from Eastchester Jeep, Chrysler, Dodge very satidfied. Thanks Mike!!! I Love my 2009 Acura TL Black Beauty!!!!!!!! More

This is a terrible car dealership. Their customer service is very poor. The price that was advertised online was much higher when I got to the dealership. I purchased a car that came with navigation. service is very poor. The price that was advertised online was much higher when I got to the dealership. I purchased a car that came with navigation. They didn't have the navigation CD so they mailed me one. It didn't work. I had to purchase one myself. They did give me a refund for the CD. They never registered my car even though I paid them extra money to take care of the title and registration. They claimed that my registration got lost in the mail. I had to go to the DMV myself. They told me that the car dealership never did it. Barry told me that he would mail it to me. He sent it to a completely different address. After repeatedly calling this dealership and dealing with rude receptionists who just hung up on me and acted very unprofessionally, I had to call Fedex myself, and arrange for my registration to be sent to the correct address. All the managers at this dealership are rude and unprofessional. Instead of apologizing and correcting the situation, they insisted that they mailed the registration to me and if I didn't get it, tough luck. Barry said that he has 1,000 customers per day, so I don't count. The owner, Brian Dennis, automatically attacked me and called me names, telling me that I'm "ridiculous, on medication, and how can I even drive a car?" These people have no respect for their customers. I would never recommend them to anyone because they just want your money, and then they don't follow through and do their job. I still have not received my registration, and am collecting tickets on the car because it is unregistered. Instead of correcting their mistake, they just yelled, hung up the phone and made lame excuses for why they didn't do what they were supposed to do. I am terrified to ever have to deal with these people again. I would never purchase a vehicle from them ever again. More

My husband and I went to look for a new car and we liked the Jeep Liberty. Cecil was very helpful in explaining the packages and finding the car the fit our critera (price, options, etc....). The dealersh the Jeep Liberty. Cecil was very helpful in explaining the packages and finding the car the fit our critera (price, options, etc....). The dealership was clean, friendly and pleasant to visit. We would recommend this dealership to our friends, family and business associates. Thank you. Therese and Robert Kersten More

I gave the rating I did because the sales reps said they had the exact car I wanted in stock but they didn't. They did order the car from another dealership I recommanded that had the color I wanted. They h had the exact car I wanted in stock but they didn't. They did order the car from another dealership I recommanded that had the color I wanted. They had the car 2 days later. The car came with a minor scratch and the sunroof area was stained by soda upon delivery. It still has the stain. Last I just got a phone call saying I still owe $66 for the plate transfer by when we agree on the final total and signed we paid everything in full in one shot. If the dealership made a error it's thief fault which needs to be fixed. More

I began my transaction to puchase a new Grand Cherokee Limited online, and was referred to Eastchester Dodge by my buying service. Nick Martone took on my purchase upon my first visit and gave me a seamle Limited online, and was referred to Eastchester Dodge by my buying service. Nick Martone took on my purchase upon my first visit and gave me a seamless experience handling all the paperwork that, at least in NY state, is still very much paper-based. Nick and his team went out of their way to alert us to a discrepancy in the window sticker of the first vehicle identified and made an extra and successful effort to find the right vehicle out of another dealer's stock. This was especially difficult since we were nearing the end of the model year and they really made the effort. Nick was especially accommodating to my wife who is less of a "car guy" than I am. What a great experience and I highly recommend this dealership to buyers starting off from the Internet. It is worth mentioning the dealership itself is spacious and being able to stretch your arms without bumping in to someone else makes for a relaxing purchasing experience. More

Martha was so knowledgeable regarding the cars that were available and what matched the budget I was hoping to stay within. She was kind and tried to find me the perfect car guiding me through every step of available and what matched the budget I was hoping to stay within. She was kind and tried to find me the perfect car guiding me through every step of the process and explaining in detail everything that was presented to me. She was very kind and probably the best saleswoman I have ever met in my life. More

Great customer Service. Sunday Moore is very sweet great smile and worked her best possible deal for my new car. I'm very happy!! See you all soon when I'm ready for another car :-) smile and worked her best possible deal for my new car. I'm very happy!! See you all soon when I'm ready for another car :-) More