Eastchester Chrysler Jeep Dodge Ram

My husband and I just purchased a Dodge Caravan minivan My husband and I just purchased a Dodge Caravan minivan from Mr. Robert LaRosa who was a delight to work with. He was professional and courteous th My husband and I just purchased a Dodge Caravan minivan from Mr. Robert LaRosa who was a delight to work with. He was professional and courteous throughout the transaction and was able to provide us with a vehicle that met all of our specifications. We intend to recommend Mr. LaRosa and Eastchester Dodge to any of our friends who may be in the market for a new automobile. More

Mike was great! They say that one of the most nerve racking times for a consumer is when they buy a house and second when they buy a car. Mike cut that tension by half right off the bat with his frien racking times for a consumer is when they buy a house and second when they buy a car. Mike cut that tension by half right off the bat with his friendliness, humor and frankness. Needless to say, I walked away from Eastchester Jeep, Chrysler, Dodge very satidfied. Thanks Mike!!! I Love my 2009 Acura TL Black Beauty!!!!!!!! More

This is a terrible car dealership. Their customer service is very poor. The price that was advertised online was much higher when I got to the dealership. I purchased a car that came with navigation. service is very poor. The price that was advertised online was much higher when I got to the dealership. I purchased a car that came with navigation. They didn't have the navigation CD so they mailed me one. It didn't work. I had to purchase one myself. They did give me a refund for the CD. They never registered my car even though I paid them extra money to take care of the title and registration. They claimed that my registration got lost in the mail. I had to go to the DMV myself. They told me that the car dealership never did it. Barry told me that he would mail it to me. He sent it to a completely different address. After repeatedly calling this dealership and dealing with rude receptionists who just hung up on me and acted very unprofessionally, I had to call Fedex myself, and arrange for my registration to be sent to the correct address. All the managers at this dealership are rude and unprofessional. Instead of apologizing and correcting the situation, they insisted that they mailed the registration to me and if I didn't get it, tough luck. Barry said that he has 1,000 customers per day, so I don't count. The owner, Brian Dennis, automatically attacked me and called me names, telling me that I'm "ridiculous, on medication, and how can I even drive a car?" These people have no respect for their customers. I would never recommend them to anyone because they just want your money, and then they don't follow through and do their job. I still have not received my registration, and am collecting tickets on the car because it is unregistered. Instead of correcting their mistake, they just yelled, hung up the phone and made lame excuses for why they didn't do what they were supposed to do. I am terrified to ever have to deal with these people again. I would never purchase a vehicle from them ever again. More

My husband and I went to look for a new car and we liked the Jeep Liberty. Cecil was very helpful in explaining the packages and finding the car the fit our critera (price, options, etc....). The dealersh the Jeep Liberty. Cecil was very helpful in explaining the packages and finding the car the fit our critera (price, options, etc....). The dealership was clean, friendly and pleasant to visit. We would recommend this dealership to our friends, family and business associates. Thank you. Therese and Robert Kersten More

I began my transaction to puchase a new Grand Cherokee Limited online, and was referred to Eastchester Dodge by my buying service. Nick Martone took on my purchase upon my first visit and gave me a seamle Limited online, and was referred to Eastchester Dodge by my buying service. Nick Martone took on my purchase upon my first visit and gave me a seamless experience handling all the paperwork that, at least in NY state, is still very much paper-based. Nick and his team went out of their way to alert us to a discrepancy in the window sticker of the first vehicle identified and made an extra and successful effort to find the right vehicle out of another dealer's stock. This was especially difficult since we were nearing the end of the model year and they really made the effort. Nick was especially accommodating to my wife who is less of a "car guy" than I am. What a great experience and I highly recommend this dealership to buyers starting off from the Internet. It is worth mentioning the dealership itself is spacious and being able to stretch your arms without bumping in to someone else makes for a relaxing purchasing experience. More

Martha was so knowledgeable regarding the cars that were available and what matched the budget I was hoping to stay within. She was kind and tried to find me the perfect car guiding me through every step of available and what matched the budget I was hoping to stay within. She was kind and tried to find me the perfect car guiding me through every step of the process and explaining in detail everything that was presented to me. She was very kind and probably the best saleswoman I have ever met in my life. More

Great customer Service. Sunday Moore is very sweet great smile and worked her best possible deal for my new car. I'm very happy!! See you all soon when I'm ready for another car :-) smile and worked her best possible deal for my new car. I'm very happy!! See you all soon when I'm ready for another car :-) More

Martha and Javier were great. They were friendly and put me and my wife at ease. We really didn't know exactly what we wanted, but they guided us to the perfect car. They didn't try to sell us, they just me and my wife at ease. We really didn't know exactly what we wanted, but they guided us to the perfect car. They didn't try to sell us, they just talked to us, explained everything in detail, and then just gave us the time and space to make our own decision. I've been to other dealers, where they try to force a car on you; not here. My experience with Martha and Javier was refreshing. I definitely will come back again, whether it's for maintenance or even to buy another car. I will recommend everyone to Eastchester Chrysler Jeep Dodge!! More

Horrible dealership. Expect to wait at least 15 minutes on the phone to make an appointment. If you did not buy your car there, do not go there! Paul, the service advisor was the only nice and helpful empl on the phone to make an appointment. If you did not buy your car there, do not go there! Paul, the service advisor was the only nice and helpful employee there. Sandy was not helpful and was unwilling to hear my concerns about the problem I brought my car in for. The Service Manage, I believe his name was Mike. Not too sure since he didn't even introduce himself. Once he heard from the advisor that I didn't purchase my 2011 there he didn't care to help. He was rude, obnoxious and arrogant. Terrible dealer, lack of knowledge and common sense. They gave me my car back covered in mud which is ridiculous considering it's an urban environment and there hadn't been rain in days. I have no idea where they test drove the car. They didn't listen to my details about when the problem occurred and inconvenienced me by having my car the entire day and did not put much if any effort into resolving the problem. Avoid this dealer at all costs. More