Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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I went in for an oil change and tire rotation. When I went back to pick up the vehicle, I noticed that the tires were not rotated, and was told by the service advisor that I would have to replace When I went back to pick up the vehicle, I noticed that the tires were not rotated, and was told by the service advisor that I would have to replace the lug nuts as they were swollen. The next day I took the vehicle to a tire shop and was told that the lug nuts were fine, so I decided to check the oil levels, and the antifreeze is still below min levels, so I don’t think they even changed the oil. More
Service workers are efficient, speedy and courteous. Very knowledgeable, friendly and provide great customer service. Very knowledgeable, friendly and provide great customer service. More
Great customer service whenever I take my car there for services . It’s always great dealing with my service advisor as well, he makes life easier for me. services . It’s always great dealing with my service advisor as well, he makes life easier for me. More
great service, efficient and easy! They got me in and got me out as soon as possible! They got me in and got me out as soon as possible! More
Jordanny continues to represent your company in a great manner. He knows his "stuff" and kept me informed. I have used this dealership for about five cars now and will continue to come back, if you continu manner. He knows his "stuff" and kept me informed. I have used this dealership for about five cars now and will continue to come back, if you continue to have employees like Jordanny on staff. More
Great service, quick turn around time and very helpful to answer any questions. You could have coffee cups and creamer available though. They were nice enough to get it but at 830a, there should be all that answer any questions. You could have coffee cups and creamer available though. They were nice enough to get it but at 830a, there should be all that there :) More
Worst experience I have ever had. The service department here is filled with nothing but liars and thieves. I was actually told by my warranty company to pick up my vehicle from them The service department here is filled with nothing but liars and thieves. I was actually told by my warranty company to pick up my vehicle from them immediately because they were "so sketchy." The fact that a WARRANTY company told me that unprompted should say it all. The service department manager promised he would be calling me to address the multiple lies I was told and the multiple parts on my vehicle that were damaged - that was in February and I still haven't heard from him. Spent the last couple of months compiling all the videos taken and all the recorded phone calls and the multiple employee statements that they willingly gave. This place is a nightmare. Stay away. More
Very quick and efficient, I'm very satisfied with the level of service that I received level of service that I received More
Kier is an Excellent Customer Service Representative. He called kept me informed about the progress of my vehicle. He Answered all my questions correctly and was very responsive. He called kept me informed about the progress of my vehicle. He Answered all my questions correctly and was very responsive. More



