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East Madison Toyota

Madison, WI

4.8
1,147 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,147 reviews

May 17, 2024

Old lease ran out. Salesman gave use. Three alternatives. We chose the one with the least cash out. Salesman was super friendly, informed, and helpful. Enjoying a new More

by jimp1942
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Aaron Armstrong
May 18, 2024 -

East Madison Toyota responded

Thank you for sharing your experience at East Madison Toyota. It's great to hear our team could help with your transition into a new RAV4. We appreciate your feedback on our dealership.

May 05, 2024

Great experience with Sida and Alex at East Madison Toyota. Sida offered to reserve my preowned truck for a test drive. When I arrived, the truck was clean and ready to go. Sida went through the techni More

by edward.gervain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sida Liu, Alex Thom
May 05, 2024 -

East Madison Toyota responded

We appreciate your detailed review. It's evident our team put forth their best to ensure a smooth transaction, especially with both the car reservation process and paperwork. Thank you for recommending East Madison Toyota.

May 02, 2024

Helpful, courteous, great communication. Dave and TJ helped me out much when I needed to get another vehicle in a short period of time. Also let me keep the old vehicle on the lot until the More

by ohgr83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Spring, David Scott, TJ Richards
May 02, 2024 -

East Madison Toyota responded

We're pleased that our team was able to assist effectively and appreciate your support for East Madison Toyota. We value your endorsement immensely, please stay safe on the roads with your new vehicle!

April 30, 2024

We just bought our first Hybrid, the salesman was very helpful getting us what we were looking for. We have bought all of our vehicles from East Toyota and they have always been great to work with. More

by pamcollar123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaanan Donegon
May 02, 2024 -

East Madison Toyota responded

It's great to hear your hybrid car purchasing experience with us was positive. Our team appreciates that you choose East Madison Toyota for all of your vehicle needs. Thanks for being a loyal customer.

April 27, 2024

Every person I worked with was welcoming and helpful. Sida took a lot of time explaining my options. The “car class” was so helpful to learn all the things the car can do - never had a dealership take th More

by DEIRDRE.YOUNGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan from “Car class” , Sida Liu, Alex Thom
May 02, 2024 -

East Madison Toyota responded

We're glad to hear that our team's efforts were valuable to you at East Madison Toyota. It's very motivating for us when clients attest the usefulness of our 'car class'. We look forward to serving you again.

April 26, 2024

We bought a car and it was so easy. We also loved the location of the dealership. More

by UDRJ446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, TJ Richards
May 02, 2024 -

East Madison Toyota responded

We appreciate your review and recognition of the effortless buying process at East Madison Toyota. Our location was set with customer convenience in mind, and we are glad it served you well.

April 26, 2024

Friendly. Attentive. Kept in contact. Let us know when a vehicle was available for a test drive. More

by ldraese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
May 02, 2024 -

East Madison Toyota responded

We appreciate your feedback and acknowledgment of our team's attentiveness. Your test drive experience at East Madison Toyota sounds smooth, we aim for that always. Thanks for the review.

April 25, 2024

Great service! Very professional staff. Very nice dealership! Great location! Comfortable waiting room . Very clean and nicely laid out! More

by plovelace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew , Sam Jaramillo
May 02, 2024 -

East Madison Toyota responded

Thank you for your feedback. We take pride in our professional staff and clean dealership at East Madison Toyota. We look forward to continuing to meet your needs with our service.

April 25, 2024

Staff made the process of buying a car easy and relatively stress-free. Had to wait a bit for delivery, but that was to be expected. More

by Natasha
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Luke Thomson
May 02, 2024 -

East Madison Toyota responded

We appreciate your understanding about the delivery wait at East Madison Toyota. We're pleased to hear that our team could streamline your car buying experience in a stress-free manner. Thank you for this feedback.

April 24, 2024

I could not find the vehicle that I was looking for locally. I checked 5 dealerships in the area with no luck. A few of the dealerships took multiple calls to even get a hold of someone. I was about to More

by glwadzinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra (I think that's her name), Luke Thomson
May 02, 2024 -

East Madison Toyota responded

We're pleased that you found the right vehicle at East Madison Toyota. Thank you for acknowledging how helpful Luke and our team have been; we truly value your business. It's gratifying to know your drive was deemed worthwhile.

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