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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.7
3,286 Reviews
Welcome to East Hills Chrysler Jeep Dodge Ram! Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years. We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram. Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include: Members-Only Parts & Service Pricing FREE Annual NYS Inspections FREE Loaner Cars FREE Shuttle Service FREE Towing Program And a whole lot more! Pay Less. Get More. Period.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,286 reviews

August 25, 2020

Curtis was knowledgable, friendly, helpful and easy to work with, made the process quick and smooth. A pleasure to deal with purchasing a 2020 Ram - not pushy. Would recommend working with him! More

by DcKaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Curtis and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 25, 2020

Stan was such a pleasure to do a deal with for my new Jeep Compass! He was so sweet and enthusiastic and made the process so easy and enjoyable. His care and his attention to what I needed in my car and More

by Daniella xoxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Ewing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for your great review, Daniella! We're glad to have Stan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 21, 2020

Great experience all around. I'm on my 2nd lease with them (Pacifica). They are currently overrun with service requests, but Mike Pierleoni, my service analyst, was honest about the expected wait time. H More

by Sean Feuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierleoni
Aug 26, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 18, 2020

Friendly & courteous Marc was very personable and friendly in handling the service on my Jeep. His professionalism is a credit to the East Hills dealership. I hope to see More

by jdyson0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 17, 2020

Deal signed, deposit given, insurance transfered and no car! STAY AWAY!! Sales person was nice agreed on a Jeep I signed the deal left a large deposit. After Brett the manager left he emailed me that the truck w More

by CarDrag123
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Brett Newman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ingrid Newman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kennedy
Aug 17, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Carol, I’m really sorry this experience occurred. We made a mistake on the handling of an In-transit vehicle. When the vehicle came in, we didn’t check the availability of it. The vehicle was sold to another client who placed a deposit on this vehicle two weeks prior. To rectify the situation. We tried to find you the exact vehicle you wanted in the color you wanted in the tri-state area. None existed. We then contacted you regarding the exact vehicle in a different color. I don’t know the timeframe, but it was relayed to me you were going to buy this one. The day it was to be delivered, we were told we lost your business. Regarding the insurance comment, we were under the impression you were purchasing one of our vehicles, even up until Friday when you purchased elsewhere. Either your salesperson, upon finding out you purchased elsewhere, or your insurance agent could have made the insurance transfer. Again, I apologize this occurred. I wish you the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 13, 2020

Mike made my service visit hassle free. I told Mike the issues with the vehicle and brought it in immediately and had it out the same day. Highly recommend More

by Shecanoggets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for your wonderful review of East Hills Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 13, 2020

After multiple appointments to repair under warranty they never had correct parts, finally they have correct parts and service manager refused to repair under warranty More

by JBarwick
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marc Seigel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager , Chris McEntee
Aug 13, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Mr. Barwick, I’m sorry you had the experience you had today. No customer should leave here feeling the way you did. I’ve spoken to Chris and our owner, who, in turn, had spoken to our service writers present at the time of your visit. There appear to be some discrepancies with the events that took place. We adhere to the New York and CDC safety protocols. Interestingly, you attempted to walk in without a mask -- which you left out of your review -- and you were asked to leave to get your mask. Chris was always wearing a mask. You are incorrect in saying he had, “no mask” and “he wasn’t wearing a mask.” Your vehicle is out of warranty. For us to have a claim to approach FCA about why your vehicle should be covered by warranty, there must be some sort of proof that you’ve had the issue on prior occasions. There is no record in the history of our servicing your vehicle that would indicate you’ve had this issue prior. You’ve got a pattern of behavior that is not conducive to a healthy business relationship. There comes a time when we have to decide how much abuse we will tolerate. Today, was our tipping point. We told you to leave, even after you were willing to pay for the repair without benefit of the warranty. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 13, 2020

sales Sales department was extremely knowledgeable and personable. Did not feel rushed in making the decision to purchase my 2020 Jeep Wrangler. Front desk More

by jamm822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve DeSetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil Keri, Arnie Price
Aug 17, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 12, 2020

Ingrid is amazing!! So helpful:) We loved her!! Highly highly recommend her and her services at this dealership!! Thank you so much for all you do! More

by sydneylevine14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for your wonderful review of East Hills Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 12, 2020

service on the hottest day of the year my a/c stoped working.brought my car in w/o an appointment,Jon Piansky took care of the repair and I got the car back t More

by mstpoppop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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