East Hills Chrysler Jeep Dodge Ram SRT

Amazing / easy / fun experience I have wanted a jeep for a very long time but never took the leap. I've been driving Hondas for the past 9 years. When my lease was up I went out expl I have wanted a jeep for a very long time but never took the leap. I've been driving Hondas for the past 9 years. When my lease was up I went out exploring, but thinking I was going to get another Honda. I stopped into East Hills just to check prices out and see what options they had. Jesse was the sales man I met with. He was amazing and met me with all my needs! It was not a long process and he made sure I was comfortable the whole time. I had my jeep within three days. Jesse located, had it delivered, and freshly washed! He stayed later to hand the jeep off to me, go over the technology (which I was terrible at!), and finish my paperwork. It was an awesome experience and so relieving knowing I finally had a vehicle that I loved! I am thrilled I finally have a jeep and my experience made it even better!! Arnie was the manager I met with that night to finish signing off on my paperwork and he was great too. Fully explained everything and I didn't feel as if I was being taken advantage of or tricked into adding on, like what happens in most dealerships. Very straight forward. He also gave me a silver dollar for good luck to go in my car! More

Pain free experience Going to a dealership I have always been apprehensive. I always felt they were going to charge me an arm, and a leg. However that was not the case, I Going to a dealership I have always been apprehensive. I always felt they were going to charge me an arm, and a leg. However that was not the case, I called up and spoke with Mike .P, and was immediately put at ease, he listened to my issue, and quickly fit me in the following day at 0800 sharp. Met me at the door, looked ovet my policy, and went over not only things that were overdue, but checked for recalls, and things that were needed in the near future. As prices climbed quickly he informed me that I still have some options, and hold off on a couple of things for the near future... they checked me out, and had my vehicle back to me an hour and a half ltr. It is an axel issue, but we scheduled a date in a few weeks to drop off the vehicle, he also had me speak with John B. For a loner vehicle.. completely painless. I always look forward to coming to this location everyone is always friendly, and accommodating.. More

For service at dodge Im Aron Macaraig,I recommend Mike Piscopo , his the man there who can serve you better nothing to worry with car,cool guy.and easy to talk too. Im Aron Macaraig,I recommend Mike Piscopo , his the man there who can serve you better nothing to worry with car,cool guy.and easy to talk too. More

East Hills Chrysler jeep Dodge is great!!! When we walked into East Hills dealership we were immediately greeted at the door by the friendly staff. They offered to shift the whole showroom aro When we walked into East Hills dealership we were immediately greeted at the door by the friendly staff. They offered to shift the whole showroom around for us if we wanted to test drive a specific car. We dealt with Ryan Fernandez who was easy going and not pushy and extremely professional. We decided to make the purchase and did financing with Arnie price who was INCREDIBLE!!!! He made us feel like we were family and we knew right then and there our purchase of the Jeep 75th anniversary Wrangler was the perfect choice!!!! More

Excellent Customer Service!! Michael Cartelli was the service advisor that helped me schedule my appointment and he was amazing from the beginning. He worked with me to fit me in Michael Cartelli was the service advisor that helped me schedule my appointment and he was amazing from the beginning. He worked with me to fit me in the schedule as I was a little past due for my service. He welcomed me, thoroughly explained what was going to be done on my vehicle and was almost exact on the estimated cost for everything. From start t o finish, this guy was great. He called to follow up to make sure the vehicle was operating well and I couldn't appreciate that more. I recommend that anyone and everyone have their service done here. Michael really knows how to treat a person and his customer service was beyond superb! More

Great Service and information Mike Cartelli helps me every time I visit the dealer for service. He is friendly, professional and gets the job done. He also sends txt msgs with up Mike Cartelli helps me every time I visit the dealer for service. He is friendly, professional and gets the job done. He also sends txt msgs with updates and information about the repairs. I have a few jeeps and a Chrysler in the family and all cars get serviced at East Hills by Mike. More

East Hills Jeep is great! My experience buying a certified pre owned jeep was excellent. They had a large selection and my salesperson was friendly, accommodating and very know My experience buying a certified pre owned jeep was excellent. They had a large selection and my salesperson was friendly, accommodating and very knowledgeable. The dealership was very interested in my business and made the deal happen! I would definitely recommend and return to east hills jeep! More

Great Dealership This is my fourth car purchased from East Hills Jeep. They are nothing but excellent. My sales person Ann Demayo and Ed Whiffen were fantastic. All my This is my fourth car purchased from East Hills Jeep. They are nothing but excellent. My sales person Ann Demayo and Ed Whiffen were fantastic. All my paper work and buying needs was done either over the phone or email. I only had to come in once. Also the price that I received was lower then the other Jeep dealerships. I have now recommended all my friends who are in the market for a new car to come see her. More

Good sales staff - Dishonest financing manager Sales staff were very friendly, knowledgeable, patient and helpful. I decided to purchase my vehicle from this dealer based on previous contact with Sales staff were very friendly, knowledgeable, patient and helpful. I decided to purchase my vehicle from this dealer based on previous contact with the sales staff. I ended up ordering a 2 door wrangler willys from the factory because my needs and wants were very specific, no fault there from the dealer. I am very satisfied with the vehicle, however my problem with this dealer is with the financing manager. First, during negotiations with the sales staff, they informed me that the dealer honors TrueCar discount certificates but once inside the office of the financing manager (Dean), he informed me that they in fact DO NOT honor true car certificates. Even thou they do not honor TrueCar certificates, they still gave me a discount, just not as good as the TrueCar certificate I had. Second, Dean informed me that the bank approved me for a 4.95% interest rate up to 72 months, but if I wanted to use one of their "point discount coupons" to bring the interest rate to 3.95% I had to buy an extended warranty from Zurich. Being the trustful person that I am, I believed him and agreed to buy the extended warranty plan. However, after speaking directly with the bank, they informed that there is no such thing as a "point discount coupon" and that they approved me for 3.95% up to 75 months from the beginning. Third and lastly, I received an email from the sales staff to ask me if I was satisfied and if I wasn't, to contact them and give them the opportunity to solve my concerns. I contacted the dealer today but once at the premises they told me there was nothing they could do about the financial manager's lies and that he was off today. More

Great experience Easy experience. No hassle. Settled on price very quickly. Vehicle was delivered as promised. Mike was helpful and honest. I will recommend Mike to ot Easy experience. No hassle. Settled on price very quickly. Vehicle was delivered as promised. Mike was helpful and honest. I will recommend Mike to others. More