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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.6
3,280 Reviews
Welcome to East Hills Chrysler Jeep Dodge Ram! Since 1975, East Hills has been satisfying the automotive needs of New York families. We are a family owned dealership and we are pleased to say we have many employees with us for more than 20 years. We are proud to carry the impressive line-up of Chrysler products, including Jeep, Dodge, and Ram. Standard with every vehicle purchase is our exclusive customer rewards program. Benefits of membership include: Members-Only Parts & Service Pricing FREE Annual NYS Inspections FREE Loaner Cars FREE Shuttle Service FREE Towing Program And a whole lot more! Pay Less. Get More. Period.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,280 reviews

September 11, 2017

They Made Buying A Car A Whole Lot Easier! Thanks to Jorge the whole process of finding and buying a car was whole lot easier than I expected. He was very knowledge and made sure that the car I More

by Bill56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
September 10, 2017

Horrible customer service in the last week East hills Chrysler and Dodge are by far the worst dealership! Especially the manager Ed and the sales person Sid ! They do not care More

by Brooke Arnett
Recommend Dealer
No
Employees Worked With
Ed Whiffen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Saeed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Sheena, I'm led to believe that your frustration all comes down to the disposition fee on your previous vehicle. We were unable to absorb this fee for you. I'm told the bank for your first vehicle is different than the bank for your new vehicle. The first bank would not write off their fee. I'm sorry this occurred, but the bank that financed your first vehicle arranged a disposition fee. You signed the contract acknowledging the fee. The bank is securing their fee. I'm told there was no provision in the documents for your new vehicle that spoke to East Hills Chrysler Jeep Dodge Ram absorbing any fee. With respect to what you're saying about horrible customer service, I can only say we are standing by what we told you and we are not able to change this, even with libelous statements made by you on social media. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

September 08, 2017

basic 15000 mile service, valet drop off/pick up - expensive the service was great - the gentleman Marc Siegel did a great job, my only reservation is the price of the services. a simple 15,000 mile service, add More

by bmalone1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2017

EXCELLENT SERVICE DEPARTMENT Nothing but high praise for this dealerships service department. Kevin, our service advisor is wonderful. So much to write, not enough space. Definite More

by Kim106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner guy (forgot his name) he's great as well, Kevin Chang
September 06, 2017

Marvin Frank 😁😁😁 Marvin made my experience painless. He is not pushy and yet did what was necessary to seal the deal. He made my selection of color and interior seem l More

by Charlie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Frank
September 06, 2017

Honest and professional Ryan was courteous, honest and professional. He made us feel comfortable and answered all of our questions. He went above and beyond to meet our needs More

by aidamom4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2017

Stephan Petrowski ☺ I highly highly recommend Stephan at East Hills. I brought my boyfriend jeep in and he was accommodating & professional, answered all of my questions. More

by Karie Partlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Petrowski
September 06, 2017

Great service!! I brought my wrangler in for a few recalls and I dealt with Stephen Petrowski. He kept me updated throughout the entire process. he shows great custo More

by Pkam1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Petrowski
September 05, 2017

great experience Kevin Chang went above and beyond helping me with the service of my dodge charger. The sales and service departments at this dealership are top notch More

by acapo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chang
September 05, 2017

the best Sid was amazing at helping me get the car I love and worked with me every step and made sure I was comfortable with everything. More

by Alvinuthoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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