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East Charlotte Nissan
Charlotte, NC
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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554 Reviews of East Charlotte Nissan
February 25, 2024
Oh my goodness! I am so happy that I came here. I left from Fort Mills to look at a car. It wasn’t what I was looking for. So me and my son was just going to browse I am so happy that I came here. I left from Fort Mills to look at a car. It wasn’t what I was looking for. So me and my son was just going to browse around before we head home. We both put an address in for a dealership and we thought it was going to the same location but the closer we got in the area on Independence Blvd. We were almost to the address he put in the GPS. Then he changed his mind and said let’s go to the one you have which was a little further. When we got there we were greeted by Darrell Bacon! I told him our story and he said it was meant for you to be here! I laughed it off because I was just browsing and felt that the payments would have been higher than what I was looking for. Needless to say I walked away with the car I wanted in the price range I needed! Bacon is awesome and greatly appreciated. I got more than the car I wanted but I got top notch customer service. East Charlotte Nissan has an awesome team and if you need a car ask for Darrell Bacon. Levi the Assistant Manager was awesome as well. Thanks again for everything!! More
by Nekia Johnson
Employees Worked With
Levi Davenport, Darrell Bacon
February 19, 2024
Jason is a top notch salesman. Professional, friendly and took care of all our questions. Jason has excellent communication skills which made our buying process seem easy. Drove my Professional, friendly and took care of all our questions. Jason has excellent communication skills which made our buying process seem easy. Drove my used Rogue Platinum home same day. Jason made sure it was like a brand new car. This dealership of employees work as a team that enjoys the job they have. Great experience and the Rogue is great! More
by savannah296
Employees Worked With
Jason Meade
January 29, 2024
Henry is and has continued to be an awesome salesman, putting the customer's needs first. He helped me with my concerns before buying, and days and weeks after I bought the car. The concerns were all abo putting the customer's needs first. He helped me with my concerns before buying, and days and weeks after I bought the car. The concerns were all about me getting used to the new vehicle, not about the product itself. (2023 Leaf, so far so great, after downsizing from a totaled Tesla 3). Henry is amazing! But the dealership has linked them getting positive online reviews with their job retention criteria. If he doesn't get enough 5 star reviews, he can be punished. The Manager gave off smarmy and untrustworthy vibes, but all his numbers checked out, and I believe I got the best deal they were willing to give. Henry, you deserve better. Tell me where your talents take you, and I'll get my next car there. More
by NewLeafOwner23
Employees Worked With
Henry in sales was awesome
January 05, 2024
Amazing customer service. Everybody loves Bacon!! He was so kind and professional. Got me in a brand new rogue and I love it! 😊 Everybody loves Bacon!! He was so kind and professional. Got me in a brand new rogue and I love it! 😊 More
by kgooch3
Employees Worked With
Darell Bacon, Moe Asmar, Jordan Gibbs
December 07, 2023
Nissan East Charlotte dealer had a used vehicle advertised on the “specials” tab on their website with a steep discount of more than 10%. We called to confirm it was still available and said we’d c advertised on the “specials” tab on their website with a steep discount of more than 10%. We called to confirm it was still available and said we’d come when we got off work. We drove an hour to see the vehicle and fell in love with it. We wait again for over an hour because our salesperson was with another couple. He finally comes over with a breakdown. We anticipated normal add ons, taxes, title and dealer fees. We did not expect that they would add a bogus fee for “delivery and prep” which was almost to the dollar what that “special” discount showed on their website. When we asked what the fee was for they said they add it to cover their costs of receiving the vehicle and adding tint and trim before putting it on their lot. We told them that was ridiculous and those costs should already be included in the cost of the vehicle. They kept asking to rework it and come back and each time that fee was still there. After almost 5 hours in we were exhausted and burnt out. We finally said no and walked out. They stopped us in the parking lot giving us a final offer which still was about 2k too high but we had already wasted so much time and really did love the vehicle and we caved. I didn’t realize until later that on the receipt they did not add the fee as a separate line item but raised the selling price of the vehicle. Meaning it was all a ruse and they only posted it as “discounted” online to trick us. It was a sleazy tactic and dirty way to run a business. I would stay far away from them if I were you. More
by Melissacur
Employees Worked With
Moe Asmar, Jordan Gibbs
November 09, 2023
The management, Michael Harper, in service is very disappointing. How do you pay a diagnostic fee for a battery under warranty. It's a way for them to make money even for under warranty repairs. Take disappointing. How do you pay a diagnostic fee for a battery under warranty. It's a way for them to make money even for under warranty repairs. Take your business to Scott's Nissan on South Blvd., for reliable and honest workmanship and sales. As a disabled, military veteran, this location is a prime example of a USA business that you avoid; definitely not American preferred. More
by mriddickm
Employees Worked With
Michael Harper, Moe Asmar, Jordan Gibbs
August 02, 2023
Most car dealerships still behave like back in the 70's, 80's, and 90's, but this one is the worst i have visited so far. The sales manager doesn't realize that there are many ways to insult a potential cus 80's, and 90's, but this one is the worst i have visited so far. The sales manager doesn't realize that there are many ways to insult a potential customer, patronizing is one form of being rude and disrespectful. I don't recommend to visit this dealer to purchase any car, unless you want to be conned. The deceptive demeanor of the sales manager that spoke to me is unforgivable. Mike you should be ashamed of your unprofessional behavior. More
by rochanacaclients
Employees Worked With
Mike
