East Charlotte Nissan

Short and simple The service person that help me in a very positive way, inwhich he help get my oil change underway and also, made a future appointment. The service person that help me in a very positive way, inwhich he help get my oil change underway and also, made a future appointment. More

Perfect! Immediately engaged me asked me what I needed. Told me that the work could be done promptly while I waited and delivered. Did a great job while I wait Immediately engaged me asked me what I needed. Told me that the work could be done promptly while I waited and delivered. Did a great job while I waited in a comfortable setting. Pleasant and courteous staff. Went above and beyond. Staff even got my son a candy bar from the vejdung machine. A+ More

Awesome Service was quick. Staff was awesome during this interaction. He took his time to go over the details of my service and made sure I knew where things Service was quick. Staff was awesome during this interaction. He took his time to go over the details of my service and made sure I knew where things were located while I was waiting for my service. Great job team! More

I wish there was a way to fix my transmission for free. :) I thought I had a 100,000 mile warranty, but I don’t. I have just under 90,000 miles on my car. I’m going to take my car back for service on a transmi I thought I had a 100,000 mile warranty, but I don’t. I have just under 90,000 miles on my car. I’m going to take my car back for service on a transmission problem. I’ve never had transmission problems period and I’ve bought 3-4 other cars from East Independence Nissan. I’m excited to see how they’ll take care of this problem. Thank you for your years of service!! Katrina White More

Stressful but fair. Like all car shopping it's stressful but they do like trying to take advantage of people. I asked them for a car with 250 payments monthly and they sh Like all car shopping it's stressful but they do like trying to take advantage of people. I asked them for a car with 250 payments monthly and they show me cars for 395 monthly payments. Other then that the people were really nice in a way. The wait is long but it's worth it in the end. Hope this helps people decide. Also they had this little older gentlemen that was newer. He was very polite and kept us company while waiting. That man deserves promotion the way they dogged him around. More

Great service Ron Travers and his team are great. Delores is a jewel and her personality is great. These two people are wonderful and should be celebrated for their Ron Travers and his team are great. Delores is a jewel and her personality is great. These two people are wonderful and should be celebrated for their customer service. More

Good service 👍 Service was done in a fast and courteous way I was in and out in under an hour for oil change and tire rotation Good job Service was done in a fast and courteous way I was in and out in under an hour for oil change and tire rotation Good job More

Awesome The service was excellent, no hassles or haggle. I asked for them to meet my expectations in what I was looking for and they did and then some. The service was excellent, no hassles or haggle. I asked for them to meet my expectations in what I was looking for and they did and then some. More

It was an experience not just an appointment Well it started with Chris. He gave me an appointment time when I could be in and out. And he was very accurate. He thoroughly explained what my car n Well it started with Chris. He gave me an appointment time when I could be in and out. And he was very accurate. He thoroughly explained what my car needed in a manner which I understood and I never once felt pressured to get recommended services. During my appointment he checked on me to make sure I was okay and was warm and conversational which is quite refreshing in this day and age. Excellent service all around!!!! More

Great experience! Service was completed promptly. Bobby Jackson kept me updated on the status of my wait. I liked that Bobby walked me to the seating area and came back Service was completed promptly. Bobby Jackson kept me updated on the status of my wait. I liked that Bobby walked me to the seating area and came back to get me when everything was done. Thanks for everything. More