East Charlotte Nissan

Ron Traver is your best service rep, I’m Great customer service with Ron Traver. I was thankful I could Redeem my rewards on that day. I saved a good amount of money. The wait time was Great customer service with Ron Traver. I was thankful I could Redeem my rewards on that day. I saved a good amount of money. The wait time was reasonable . Overall very pleased with the customer service. My last visit there started with Chris as my service rep he was a total disaster. I almost walked out of there But was thankful for Ron who I reached out to help and who help me resolve my vehicle issues. I will not deal with anybody but Ron Traver. More

I always get a fair shake at East Charlotte Nissan I have used this dealership for 3 years. I have always been treated fairly and with respect. The service people never try to talk me into anything. I have used this dealership for 3 years. I have always been treated fairly and with respect. The service people never try to talk me into anything. I am always comfortable with the price and the service. More

Service Department Fast, Helpful, Friendly I really appreciate the kindness and fast service the service department provided at the Nissan dealership. Chris was really nice and respectful and d I really appreciate the kindness and fast service the service department provided at the Nissan dealership. Chris was really nice and respectful and did a great job of answering my questions. Good place! More

East Charlotte Nissan is the place I take my Nissan They are the best of the best. No one has ever worked on my car except East Charlotte Nissan. I would recommend them to all my friends They are the best of the best. No one has ever worked on my car except East Charlotte Nissan. I would recommend them to all my friends More

Outstanding customer service Mr Johnny greeted me with a positive attitude. He was able to resolve all my issues and accommodate my every need. He also reviewed everything with me Mr Johnny greeted me with a positive attitude. He was able to resolve all my issues and accommodate my every need. He also reviewed everything with me and language that I was able to understand. He kept me embraced on everything that was going to take place. More

GREAT ! My brakes needed to be replaced. I pulled into service and was taken care of right away! A gentleman named Patrick walked me through the process and a My brakes needed to be replaced. I pulled into service and was taken care of right away! A gentleman named Patrick walked me through the process and addressed all of my concerns. My car was ready in a couple hours. Thank you East CHARLOTTE Nissan ! More

100,000 mile checkup Chris O’Mahony, our service center customer service rep greeted us in the morning, Gave us our options followed up prior to performing work and was t Chris O’Mahony, our service center customer service rep greeted us in the morning, Gave us our options followed up prior to performing work and was there to check us out when we picked up our vehicle. We had an all around great experience with this dealership service center. More

System update needed due to recall Went in for a required recall to update software. Chris was very nice and helpful and did a great job explaining the process. He called as he said he Went in for a required recall to update software. Chris was very nice and helpful and did a great job explaining the process. He called as he said he would once it was completed. More

Excellent Ron Traver runs a top notch service department. The team is courteous and friendly. My needs are taken care of from the time I arrive till the time Ron Traver runs a top notch service department. The team is courteous and friendly. My needs are taken care of from the time I arrive till the time my service is completed More