East Bay BMW

Service in this dealership is excellent. They go above and beyond! Everyone are just amazing. Shoutout to Everardo Diaz who has been my service advisor for years, thank you for excellent ser They go above and beyond! Everyone are just amazing. Shoutout to Everardo Diaz who has been my service advisor for years, thank you for excellent service, very professional and very thorough with everything we need to know about our cars. More

Alex Nocon in the service department is attentive and provides exceptional service. When we purchased our X1, it was an easy process and would recommend to anyone. Hendricks Motors dealerships are the be provides exceptional service. When we purchased our X1, it was an easy process and would recommend to anyone. Hendricks Motors dealerships are the best around. My first car 35 years ago was a Saturn from Hendricks in Fremont. More

This team is wonderful to work with. Service Advisor Alex Nocon is always professional and detailed. His willingness to answer questions helps us to make informed decisions for maintenan Service Advisor Alex Nocon is always professional and detailed. His willingness to answer questions helps us to make informed decisions for maintenance & service repairs needed with our cars. Highly recommend this company More

Great communication and professional team. Appreciate the video explanations too…super helpful and insightful. Our favorite dealership! Appreciate the video explanations too…super helpful and insightful. Our favorite dealership! More

I had an outstanding experience while working with Kier on the service of my 2018 BMW M3 CS. From the moment I arrived, Kier demonstrated a remarkable level of responsiveness and professionalism that insta on the service of my 2018 BMW M3 CS. From the moment I arrived, Kier demonstrated a remarkable level of responsiveness and professionalism that instantly put me at ease. He was not only quick to answer my questions but also provided detailed explanations of the work that was to be done on my vehicle. One of the main challenges we faced during this visit was navigating the complexities of dealing with an external warranty carrier. Kier’s diligence truly shone through as he took the initiative to follow up consistently with the warranty company. He ensured that every aspect of the service I expected to be covered was thoroughly documented and addressed, leaving no stone unturned. Throughout the entire process, the level of communication from Kier was exemplary. He kept me informed at every stage, reaching out with updates and checking in to see if I had any further questions. This not only gave me peace of mind but also built a trust that I greatly appreciated. I can’t emphasize enough how positive this experience was, and it has reinforced my confidence in the service department at this dealership. I wholeheartedly encourage anyone in need of automotive service to reach out to Kier and the entire service team; they truly provide an exceptional level of care and expertise. More

Very present sales person and service staffs. We went to East Bay BMW for putting license plate on our new car, Mr. Wayne Dabio quickly brought the car to the engineers for best result. Thank you We went to East Bay BMW for putting license plate on our new car, Mr. Wayne Dabio quickly brought the car to the engineers for best result. Thank you Wayne! More

Very professional. Enjoyed the experience. Our Clint Advisor, Jason was the best I’ve dealt with on all my car buying experiences!! Enjoyed the experience. Our Clint Advisor, Jason was the best I’ve dealt with on all my car buying experiences!! More

Great customer service and nice people. The place is very clean and great car m. The place is very clean and great car m. More

Everado explained my service package - making sure that I understood how my oil change intervals works. Explained all of the recommendations I needed services on without being too pushy. understood how my oil change intervals works. Explained all of the recommendations I needed services on without being too pushy. More