East Bay BMW
Pleasanton, CA
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I have had my car serviced here many times. My advisor Ben Simpson is always pleasant and professional. The work is done in a timely manner and communicated both written and with video. Often, My advisor Ben Simpson is always pleasant and professional. The work is done in a timely manner and communicated both written and with video. Often, I find they exceed my expectations. More
Professional and customer-focused. They take excellent care of my BMW, respond quickly when I have a problem, and care about my comfort and convenience when I have the car in for servi They take excellent care of my BMW, respond quickly when I have a problem, and care about my comfort and convenience when I have the car in for service. Daniel Martinez is an outstanding service representative. More
Service was excellent, efficient, and seamless. My sales associate ensured my 6 year old son was just as much apart of the process. The attention to our needs were very much appreciated. My sales associate ensured my 6 year old son was just as much apart of the process. The attention to our needs were very much appreciated. More
Excellent service. Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell welcomed! More
Wayne Dabio helped me with checking the alert in my car and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you! and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you! More
i was here for map updated but at the end getting a oil change. this place was friendly and good costumer service, other car service i will coming back to this location. change. this place was friendly and good costumer service, other car service i will coming back to this location. More
Jason Cohn was fantastic to deal with that was the person in finance. They didn’t have the car that we wanted, but found it and then literally we picked it up a day and a half later. It was efficient, fast, in finance. They didn’t have the car that we wanted, but found it and then literally we picked it up a day and a half later. It was efficient, fast, easy no surprises! An A+++ experience! More


