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East Bay BMW

Pleasanton, CA

4.9
970 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 970 reviews

April 08, 2026

Advisers were very courteous and professional . The experience was great. They explained what needed to be done. More

by elliot6568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Presinal
Apr 12, 2026 -

East Bay BMW responded

Hello Elliot6568, thank you; we appreciate your feedback!

April 06, 2026

I have had my car serviced here many times. My advisor Ben Simpson is always pleasant and professional. The work is done in a timely manner and communicated both written and with video. Often, More

by Rich Martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
Apr 11, 2026 -

East Bay BMW responded

Rich Martini, we're so glad that we were able to go above and beyond your expectations!

April 06, 2026

Professional and customer-focused. They take excellent care of my BMW, respond quickly when I have a problem, and care about my comfort and convenience when I have the car in for servi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Apr 10, 2026 -

East Bay BMW responded

Tom, we're happy to hear you had such a positive experience with our team!

March 28, 2026

Service was excellent, efficient, and seamless. My sales associate ensured my 6 year old son was just as much apart of the process. The attention to our needs were very much appreciated. More

by VJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben , Jason Anderson
Apr 01, 2026 -

East Bay BMW responded

Vj, we're so glad that we were able to go above and beyond your expectations!

March 14, 2026

Great service and knowledgeable staff. Wait time is minimal. Bruce was very helpful! I will come here again to get my car serviced. More

by lgalindo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Panela
Mar 20, 2026 -

East Bay BMW responded

Hello Lgalindo25, thank you; we appreciate your feedback!

March 04, 2026

Excellent service. Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell More

by BMWownerM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco M, Wayne
Mar 08, 2026 -

East Bay BMW responded

Bmwownerm5, we're so glad that we were able to go above and beyond your expectations!

February 25, 2026

Wayne Dabio helped me with checking the alert in my car and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you! More

by Murugesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Dabio
Feb 28, 2026 -

East Bay BMW responded

Murugesan, we're happy to hear you had such a positive experience with our team!

February 24, 2026

i was here for map updated but at the end getting a oil change. this place was friendly and good costumer service, other car service i will coming back to this location. More

by Jas925
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Feb 28, 2026 -

East Bay BMW responded

Hello Jas925, thank you; we appreciate your feedback!

February 24, 2026

Great service went in for oil change got help from Everado Diaz right away in and out in a little over an hour More

by Mars song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Feb 28, 2026 -

East Bay BMW responded

Mars Song, we're so glad that we were able to go above and beyond your expectations!

February 22, 2026

Jason Cohn was fantastic to deal with that was the person in finance. They didn’t have the car that we wanted, but found it and then literally we picked it up a day and a half later. It was efficient, fast, More

by DRBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cohn
Feb 26, 2026 -

East Bay BMW responded

Drbrown, we're happy to hear you had such a positive experience with our team!

Feb 26, 2026 -

DRBrown responded

This most recent car is the 5th I have purchased from you! :-)

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