East Bay BMW

Great customer service in Sale and in Maintenance departments. Kier Custodio was excellent service advisor- smart, strong technical knowledge, communicative, and very efficient. departments. Kier Custodio was excellent service advisor- smart, strong technical knowledge, communicative, and very efficient. More

Everardo Diaz was very professional and friendly. He explained everything that would be done and exactly when my car would be ready. He checked everything I asked to be checked and answered all my He explained everything that would be done and exactly when my car would be ready. He checked everything I asked to be checked and answered all my questions. The whole process was very easy. More

Best service. That’s why I will always have a bmw forever and ever. Thanks That’s why I will always have a bmw forever and ever. Thanks More

Kier is such a welcoming person, made my visit very easy and answered all my questions and answered all my questions More

Very helpful, professional and was in and out quickly. Love the videos they provide you with an explanation of the pre-inspection of your vehicle. Love the videos they provide you with an explanation of the pre-inspection of your vehicle. More

Notification on time. Finished jobs on time. Very nice services. Will come back again next service. Finished jobs on time. Very nice services. Will come back again next service. More

The service rep was exceptionally helpful coordinating the service to repair my windshield washer problem and reprogram the car for my new tires. the service to repair my windshield washer problem and reprogram the car for my new tires. More

Came in for a regular service expecting to have my Service Consultant help me. Unfortunately, he was going out of town that morning. He was there to greet me and introduce me to another Consultant, Ru Service Consultant help me. Unfortunately, he was going out of town that morning. He was there to greet me and introduce me to another Consultant, Ruben Lopez. My experience was excellent and Ruben handled the process flawlessly! More

Everardo Diaz helped me with all my services and questions he always gives me good recommendations about my services questions he always gives me good recommendations about my services More

Thank you East Bay BMW for always doing a great job. This is the only dealer I trust to service my vehicle; our service advisor, Everado Diaz, was particularly helpful and I appreciated his time and att This is the only dealer I trust to service my vehicle; our service advisor, Everado Diaz, was particularly helpful and I appreciated his time and attention to our vehicle. More