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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
408 Reviews

408 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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February 23, 2025

I've done all my car buying and service with Earnhardt for the past 23 years. The company takes good care of my auto needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna Kohler Express Lube ***** (five stars)
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February 22, 2025

Fast efficient service. The waiting area was a pleasant place to be while the service was performed. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier
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February 19, 2025

Professionalism and courtesy are the hallmarks of this dealership. I feel valued as a customer when I take my jeep in for service. More

by truthbearer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that our professionalism and courtesy made your experience with us so positive. Your satisfaction is our priority, and we're glad you feel valued as a customer. Looking forward to seeing you again for your Jeep’s next service! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 15, 2025

Tiana is always on top of any issues that we may come across, from just routine maintenance to dealing with warranty she is always providing top notch service! More

by klarkin83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that Tiana consistently delivers top-notch service. Our team takes pride in addressing all your needs, and your feedback means a lot to us. Looking forward to continuing to support you! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 09, 2025

The service department is top notch, I was kept informed every step of the way. The price was fair and less expensive than what was quote. More

by Alf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback, Alf! We're thrilled to hear you had a great experience with our service department. Keeping our customers informed and providing fair pricing is what we strive for. Your support means a lot to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 21, 2025

Tiana is always pleasant and helpful! Listens to my needs and provides good customer care! More

by Nando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback, Nando! We're thrilled to hear that Tiana is making such a positive impact with her support. Your satisfaction means the world to us, and we’re here to ensure you always have a great experience! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 14, 2025

Friendly service advisor great on time and did a great job. provided a rental pick up More

by DanArnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback, Dan! We're thrilled to hear you had a great experience with our service team and appreciated the rental pick-up. Your satisfaction is our priority, and we look forward to welcoming you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 14, 2025

You are not going to find a better service adviser. I called him at 8:15am on Thursday when my appointment at another dealership fell through. He told me he would take my vehicle for service and provid More

by jan.johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience, Jan! We're thrilled to hear that Marc provided you with such excellent service and made the process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 22, 2024

Earnhardt Dodge and Doug Miller did a great job of dealing with a brake pedal recall on my Dodge Hornet. The appointment went smooth and the repair work was done while I had coffee and donut! More

by jnykanen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Doug and the team made your brake pedal recall experience smooth and enjoyable. A coffee and donut always make waiting better! Your satisfaction means a lot to us. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 19, 2024

Excellent service from this dealer ! Joshua , Service Advisor, was very helpful, professional and timely ! Didn't keep us waiting ! Recommended service that was due within a few thous More

by lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Joshua. Our team always aims to provide prompt and helpful service. We appreciate your recommendation and look forward to serving you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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