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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
414 Reviews

414 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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March 26, 2025

Overpriced services, lied to my daughter kept changing price. Customer service rude. Worst place ever. Charge 220$ for everything you ask them to check. Outrageous. We had 3 problems, $680 just to check More

by Stewfam3duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiana Dela Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Earnhardt has taken care of my jeep for 4 years and have always gone above and beyond for me. More

by KimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Zundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was unable to assist so Chynna took care of me.
Mar 28, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Kim! We're thrilled to hear that you've had such a positive experience with us over the past four years. Our team is dedicated to going above and beyond, and it’s great to know we’ve met your expectations! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 22, 2025

Tammy was fantastic to work with. She is very kind and knowledgeable. She got me in and out with my Jeeps oil change in quick fashion. She went over things with me and is an asset to More

by pjlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your positive experience with Tammy. Her dedication to excellent service truly makes a difference. We appreciate your kind words and look forward to serving you again! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 20, 2025

Josh S was great and got our warranty items fixed! I've been bringing my cars to Earnhardt Dodge for 14 years. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the awesome feedback, Deb! We're thrilled to hear that Josh S provided great service and helped with your warranty items. Your loyalty over the years means a lot to us, and we look forward to continuing to serve you and your vehicles! Regards, Luke Morris Service Director luke.morris@earnhardt.com

March 14, 2025

My positive experience started with a great service department, they took excellent care of my recall issue. When I started looking at trucks the sales rep was very informative and knowledgable about More

by ronsparksaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Clapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haidar Alshaboot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Talamantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for sharing your positive experience! We're thrilled to hear that our service and sales teams made such a great impression. Your recommendation means a lot to us, and we look forward to continuing to support you with your new truck. Enjoy the drive! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 26, 2025

We had a real nice service man Josh Stricklin very helpful and understanding with our problem we will go back to him for our car repair More

by tammydebord37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hegley
Feb 27, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Tammy, we're thrilled to hear about your positive experience with Josh! It's great to know he was helpful and understanding. We look forward to assisting you with your car repair needs in the future. Thanks for sharing your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 23, 2025

I've done all my car buying and service with Earnhardt for the past 23 years. The company takes good care of my auto needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna Kohler Express Lube ***** (five stars)
Feb 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Joe, thank you for being a loyal customer for 23 years! We're thrilled to hear that you consistently trust us with your car buying and service needs. Your satisfaction means the world to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 22, 2025

Fast efficient service. The waiting area was a pleasant place to be while the service was performed. More

by wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier
Feb 24, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

Wayne, thank you for your wonderful feedback! We're thrilled to hear you enjoyed our fast service and comfortable waiting area. We strive to create a positive experience for all our customers. Looking forward to serving you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 19, 2025

Professionalism and courtesy are the hallmarks of this dealership. I feel valued as a customer when I take my jeep in for service. More

by truthbearer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that our professionalism and courtesy made your experience with us so positive. Your satisfaction is our priority, and we're glad you feel valued as a customer. Looking forward to seeing you again for your Jeep’s next service! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 15, 2025

Tiana is always on top of any issues that we may come across, from just routine maintenance to dealing with warranty she is always providing top notch service! More

by klarkin83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that Tiana consistently delivers top-notch service. Our team takes pride in addressing all your needs, and your feedback means a lot to us. Looking forward to continuing to support you! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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