Earnhardt Chrysler Jeep Dodge Ram - Service Center

Excellent service from this dealer ! Joshua , Service Advisor, was very helpful, professional and timely ! Didn't keep us waiting ! Recommended service that was due within a few thous Joshua , Service Advisor, was very helpful, professional and timely ! Didn't keep us waiting ! Recommended service that was due within a few thousand miles so we wouldn't have to make another trip in which we very much appreciated ! More

ROCKET was so helpful getting me back on the road! I appreciate being notified often. Thank you Earnhardt and thank you ROCKET Getting my Chrysler 300S which I love back on the rock. I will be back to I appreciate being notified often. Thank you Earnhardt and thank you ROCKET Getting my Chrysler 300S which I love back on the rock. I will be back to the other items that need attention. I don't see ROCKETS name on the list. He was the one I worked with. Thanks again and Merry Christmas More

Brianna Lopez was awesome. Listened to my concerns and answered all of my questions. Gave me specific time frames for completion of work and exactly what to expect. Listened to my concerns and answered all of my questions. Gave me specific time frames for completion of work and exactly what to expect. More

Tammy has great communication skills. She’s friendly and listened to my concerns. I left the dealership satisfied with the service I received. Glad she’s my service manager. She’s friendly and listened to my concerns. I left the dealership satisfied with the service I received. Glad she’s my service manager. More

I had a scheduled appointment to have my vehicle looked at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick called me a few hours later and let me know the status and I was very thrilled to get the service he provided and pleased to pick up my vehicle the following day. My husband and I said this is the best service at a dealership we have ever got. I didn’t have to call and check in on my vehicle etc.. We are very satisfied! Thanks Rick!! More

I purchased a brand new Dodge Ram 1500 EcoBoost bighorn from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to g from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to get it working. It was a powertrain issue. Since then I have had issues with the vehicle and now under 100,000 miles I am faced with the same issues. Same powertrain issues. The vehicle broke down and just shut off while driving again. I also was almost cited for a wreck because the vehicle seized in operation. The dealership is telling me that they are not going to fix it because my warranties are expired. The work they did was not good and the motor needs to be fixed. The repairs should be warranted and they need to fix my truck. I am out of work with no vehicle. I cannot believe this. Don't buy from this place. More

Junior is highly unprofessional and never answers the phone. Will talk down to you like you are stupid. Will not be back to this facility. phone. Will talk down to you like you are stupid. Will not be back to this facility. More

Marc always does a great job. Super friendly,professional and honest.Looks out for his customers. Super friendly,professional and honest.Looks out for his customers. More

Josh was great every step of the way. He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditiona He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditionally, you would not expect from a dealership so great job!!! More