Earnhardt Buick GMC - Mesa

Service I was met with a big smile and a friendly hello from service advisor Lige. He advised me that my service would take about an hour and it was only abo I was met with a big smile and a friendly hello from service advisor Lige. He advised me that my service would take about an hour and it was only about 50 minutes. Thanks to all the service people working there. More

Superior service!!! We had some strange concerns with our H3 2006 Hummer a strange water leak in the passenger front floor and the heater was blowing cold air. We thought We had some strange concerns with our H3 2006 Hummer a strange water leak in the passenger front floor and the heater was blowing cold air. We thought these issues were going to cost thousands. It turned out the testing was the most expensive item on the invoice. The water leak was a clogged tube from the sun roof and the heater issue was due to a failing battery. The point is this dealer never tries to sell us repairs we don't need. They diagnose the problem accurately and charge us appropriately. More

New truck Personal in both sales and service we’re outstanding Rodger, Tracy and Weston are the first rated people. If I were a full time resident I would do bu Personal in both sales and service we’re outstanding Rodger, Tracy and Weston are the first rated people. If I were a full time resident I would do business at Earnhardt’s More

Excellent Service This was the first time to take my vehicle to Earnhardt GMC for service. I worked with Wes and was very impressed with his communication and service s This was the first time to take my vehicle to Earnhardt GMC for service. I worked with Wes and was very impressed with his communication and service skills. I'm also very happy with the work that was done. Definitely recommend these guys! More

Comeback oil change- Service interval not reset I had to comeback because they did not reset my service interval and they did not put a sticker on my windshield after the oil change. I called to not I had to comeback because they did not reset my service interval and they did not put a sticker on my windshield after the oil change. I called to notify the deslership about what happened, and they told me i could bring it in for them to do another oil change. I know these surveys affect the pay of the service advisor and ratings of the dealership. That is why i am giving you guys a 5 star rating only. I really hope you take my feeback into considerstion and work on making my next experience a better one. Also my previous visit ive had to wait on the service drive about 10 minutes before anyone greets me. Not happy about the service overall with this dealership and the wait time of 2 in a half hours for a comback oil change. I will say Lewis did a great job and i hope to work with him in the future if i decide to comeback to this dealership. More

quality truck - good deal Great used truck that fits our needs perfectly. Good deal and they worked hard to make us happy about the deal. I would buy there again. Great used truck that fits our needs perfectly. Good deal and they worked hard to make us happy about the deal. I would buy there again. More

Made the car buying experience enjoyable Earnhardt Buick had the EnClave model, color, and interior I was looking for. Rip Rios did a nice job on the sales end and I am very happy with the c Earnhardt Buick had the EnClave model, color, and interior I was looking for. Rip Rios did a nice job on the sales end and I am very happy with the car. Definitely would recommend Earnhardt's to my friends. More

Repair was diagnosed and completed My car was repaired in a timely manner. Steve is a pleasure to do business with Just wish the dealer service repair prices weren't so high. My car was repaired in a timely manner. Steve is a pleasure to do business with Just wish the dealer service repair prices weren't so high. More

Excellent service Thank you for great service Steve!!!! Appreciate the great job on the service of my Acadia. He took time to explain what was wrong and followed up wit Thank you for great service Steve!!!! Appreciate the great job on the service of my Acadia. He took time to explain what was wrong and followed up with the service plan. Walked out the door a Happy customer! More

Wonderful from start to finish. Everything professionally done. Staff was very courteous and friendly. I told the billing people I thought the service would be free. They very Everything professionally done. Staff was very courteous and friendly. I told the billing people I thought the service would be free. They very politely corrected me.:) More