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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,539 Reviews
Call Service Center (888) 745-2599

1,539 Reviews of Eagle Buick GMC, Inc. - Service Center

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June 10, 2025

Wait time was long. Over 2 hours. For an oil change. Tried to over sell additional services. More

by jeffersmike47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We understand that a long wait time can be frustrating, especially for an oil change. We appreciate your insights regarding our service offerings and will take them into consideration. If you have further concerns or would like to discuss your experience directly, please feel free to reach out to us at Eagle Buick-GMC Inc. Your satisfaction is important to us, and we hope to serve you better in the future. Sincerely, The Eagle Buick-GMC Team

June 08, 2025

That was the fastest service i've ever had from any dealership thank you so much. I'll come back again More

by hookonhudson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you experienced the fastest service at Eagle Buick-GMC Inc. We appreciate your support and look forward to welcoming you back next time! Sincerely, The Eagle Buick-GMC Team

June 08, 2025

Great service advisor and service manager Eagle Buick takes care of the customer every step of the way 5 stars More

by billragan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Lyons
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Jun 08, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful feedback! We at Eagle Buick-GMC Inc are thrilled to hear that you had a great experience with our service advisor and service manager. We strive to take care of our customers every step of the way and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

June 08, 2025

Your service is good, but the amount of survey material sucks. More time is spent in you responses than it took to service my car More

by purrtec
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback regarding your experience with Eagle Buick-GMC Inc. We appreciate your acknowledgment of our service quality. We understand that survey materials can sometimes feel overwhelming. Your input is valuable, and we strive to enhance the customer experience while ensuring we gather important insights. If you have any further thoughts or would like to discuss this in detail, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

June 06, 2025

Eagle Buick was great with my service on my vehicle. Everything came back perfect. Very pleased More

by Laurenc29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Vines
Report | Print
Jun 06, 2025 -

Eagle Buick GMC, Inc. responded

Thank you, Lauren! We're happy to know that you had a great experience with Eagle Buick-GMC Inc and that your vehicle service was perfect. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Eagle Buick-GMC Team

June 05, 2025

Scott is the best Dealer employee that I have ever dealt with. He goes above and beyond what most employees ever do. He has made me feel like family. You need more lime him. Ty More

by none24
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you! We're thrilled to hear about your positive experience with Scott at Eagle Buick-GMC Inc. It's wonderful to know that he made you feel like family and provided exceptional service. We appreciate your feedback and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

June 04, 2025

Fast friendly service. Very professional and one of my favorite dealerships ever. The only problem is the survey takes 96,000 steps More

by gtoman1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate West
Report | Print
Jun 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a fast and friendly experience with us at Eagle Buick-GMC Inc. We appreciate your support and look forward to serving you again. Your feedback about the survey is noted, and we'll certainly consider it for the future. See you next time! Sincerely, The Eagle Buick-GMC Team

June 02, 2025

Excellent service very helpful and friendly. Attention to detail, listen to conserns. Thank you for your help. More

by hldhondt76
Recommend Dealer
Yes
Employees Worked With
Morganne
Report | Print
Jun 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your review! We're glad to know that you received excellent service and that our team was helpful and attentive to your concerns. Your feedback means a lot to us at Eagle Buick-GMC Inc. We look forward to assisting you again on your next visit! Sincerely, The Eagle Buick-GMC Team

May 29, 2025

Excellent as always Excellent as always comes through with sales and service. 2nd to none. I travel 150 miles round trip from home to use this dealership More

by Silverado
Recommend Dealer
Yes
Employees Worked With
Scott Kelly, Terry Ellsworth, JP, Russ
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May 29, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive excellent sales and service at Eagle Buick-GMC Inc. Your dedication in traveling 150 miles round trip means a lot to us. We look forward to serving you again in the future! Safe travels! Sincerely, The Eagle Buick-GMC Team

May 29, 2025

Good afternoon Eagle Buick and GMC in Crystal River I bought my first vehicle from them and I will go back to buy another. They are very courteous helpful and purchase a vehicle in about two hours there More

by ccarpenter57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience purchasing your first vehicle from Eagle Buick-GMC Inc. It's great to know that our courteous staff and efficient service made the process smooth for you. We look forward to assisting you again with your next vehicle purchase. Have a fantastic day! Sincerely, The Eagle Buick-GMC Team

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